Using AI to write more of your emails and documents – but worried you’re losing your voice in the process? Introducing Mastering AI Writing: our new live online course that shows you how to use tools like ChatGPT and Copilot to write faster – without sacrificing quality or your credibility. You’ll learn how to prompt smartly, edit AI drafts confidently and turn vague AI slop into clear, credible business writing that still sounds like you.
3 hours
of live, hands-on online training
20 people
per session to keep it interactive and engaging
25 pages
of workbook content to refer to long after the training is over
$290
is all you need to pay to transform your writing skills – forever

More and more people now hand their business writing over to AI. And their professional credibility along with it. This includes:
So why are so many people getting it so wrong?
Because while AI is fast, it’s not magic. If you don’t know how to think critically, you’ll produce writing that weakens your message and kills your ability to influence and persuade.
In just three hours, Mastering AI Writing shows you how to use AI with more control and confidence.
You’ll go hands-on and use AI tools more efficiently, write smarter prompts and turn weak AI output into clear, credible business writing that gets results.

This AI business writing course is for professionals who write at work and want to use tools like Copilot and ChatGPT more effectively.
You don’t need to be technically savvy to use AI well. But you do need to think critically so you can guide it strategically.
This course is ideal for:
Whether you’re using AI in every email or unsure where it belongs in your workflow, you’ll leave with practical tactics you can apply the same day.

This live online course builds the writing skills that make AI useful: what to ask for, what to question and what to edit before your message reaches readers. You’ll learn how to:
More importantly, you will develop a simple discipline: Think first. Prompt second. Edit hard.

This course is presented by either one of our founders, Vikki Maver or Veronica Rustica.
Vikki Maver is one of Australia’s leading and most in-demand writing skills trainers. She’s also the founder of our sister copywriting agency, Refresh Marketing.
Since 2008, Vikki’s been the trainer of choice for blue-chip brands like McDonald’s, Ralph Lauren, Nine, ANZ, ASIC and World Vision.
Veronica Rustica is a qualified educator and professional writer with extensive experience delivering tailored communication programs.
Also the GM of Refresh Marketing, Veronica’s trained and written for leading brands including AGL, Department of Foreign Affairs and Trade, Transport NSW and Deakin University.
We deliver this course online in real time – for up to 20 people. You’ll be able to ask questions and practise the tips during the session.
We use a highly interactive online training platform called Kaltura. With live quizzes, polls, hands-on activities and breakout rooms, you will be engaged from beginning to end.
You’ll work through examples, take part in activities and see how better prompts and sharper editing boost the quality of AI-assisted writing.
At CSA, all our facilitators are subject matter experts in their fields.
This course is run by either Vikki or Veronica, professional writers who use the tips and techniques they teach every single day. That’s how – and why – they know they work! (When they’re not training, they’re writing: through our sister copywriting agency, Refresh Marketing.)
So who would you rather spend your dollars on? A trainer who simply conveys the information? Or an experienced practitioner who lives and breathes it?
The workshop is held online and runs for 3 hours. Sessions are fun, interactive and engaging – with plenty of handy AI-writing tactics and practical learning.
We also encourage questions throughout and work hard to get everyone involved.
We facilitate this course live, in real time.
Our goal is to match the face-to-face learning experience as closely as possible and to give you plenty of opportunity to ask questions and share your thoughts.
All you need is a computer or laptop with a working microphone and webcam.
And because we use a cloud-based training platform, you don’t need to download any software beforehand. Simply log in 10 minutes before the start time (to check your camera and microphone are working) and off we go.
We do suggest you have a subscription to a paid AI writing tool. (Although most free accounts are still powerful and can be used to apply all the tactics we’ll teach you.)
When you click book now, you will be directed to our TryBooking page. There you will be asked to enter your personal information, contact details and credit card number.
Yes! You will be entitled to a Credly digital badge after you complete this course. You can then display the badge on your LinkedIn profile, email signature, resume or any other places you wish.
Yes. Our training targets generic clichés and repetitive sentence structures through a dedicated de-botting module – and a custom prompt to break overused patterns.
You will learn how to identify the trademarks of hollow AI-writing – and how to inject authenticity into your writing. You’ll discover how to integrate AI as a collaborative partner to maintain your voice (and critical thinking) while letting it handle the heavy lifting of a first draft.
Our AI writing methodology is model-agnostic. So the key concepts and tactics apply whether you use tools like Copilot, ChatGPT, Claude, Perplexity or Gemini.
Our training focuses on the underlying principles when working with large language models. This ensures that as other tools and models emerge, you have the skills and critical thinking to adapt and stay ahead of the curve.
Free prompt lists lack the contextual understanding your business and stakeholders need.
Our prompt engineering module teaches you to design roles for the AI, consider audience concerns and include enough source material. That way, AI tools align to your needs and writing styles – rather than producing generic (and forgettable) messages.
Not when it’s used critically.
Many professionals are concerned about AI tools hallucinating false details or reproducing biases. That’s why fact-checking is an essential part of the editorial processes we teach.
Our AI writing course includes a dedicated module on AI accuracy and ethics, teaching you how to integrate AI responsibly. We focus on human-in-the-loop workflows where you ALWAYS remain in control of the final content – to ensure AI outputs are accurate and ethically sound.
Just $290 plus GST
Last month, a client booked one of his team member
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