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It gave us a re-found appreciation for the impact of great writing
Taking everyone in our marketing team back to basics via the Copywriting Fundamentals course did more than just help our writing skills. It gave us a common language, a framework to start new projects, and a re-found appreciation for the impact of great writing.
Brett Chester
CMO
Copywriting Fundamentals
2024: Face-to-face
Actionable strategies that have already improved our communication skills
The business writing session was engaging, practical, and tailored to our specific needs. Vikki provided valuable insights and actionable strategies that have already improved our communication skills. I recommend this workshop to anyone looking to enhance their writing abilities.
Christina Hickie
Senior Manager, Communications
Business Writing Essentials
2024: Face-to-face
A wake-up call for anyone working in marketing and communication
Dynamic Digital Writing is a wake-up call for anyone working in marketing and communication. Vikki shares so many valuable tools and tips to keep your writing clear, concise, and, most importantly - human! I feel confident to create content that consistently aligns with our brand and resonates deeply with our customers. Thanks to the team at CSA - this course is fantastic!
Donna Wardlaw
Marketing and Communications Manager
Dynamic Digital Writing
2024: Online
So many copy writing gems
I took so many copy writing gems away from Vikki's workshop. She made eye-catching copy look really easy to achieve - inspiring!
Sally Vanston
Marketing and Communications Manager
Dynamic Digital Writing
2024: Online
Helpful in understanding how to write more effectively
The Dynamic Digital Writing course was informative and interactive. Having a mix of examples, activities and notes was helpful in understanding how to write more effectively and learn new ways to appeal to our audience. I'd definitely recommend this to any digital marketers & copywriters.
Kristen Hoskin
Marketing Manager
Dynamic Digital Writing
2024: Online
I feel more confident in my writing having completed the digital workshop
Vikki is a clear and passionate communicator. Her writing tips are easy to understand and implement – from the rule of three to power words. I feel more confident in my writing having completed the digital workshop.
Ellie O'Neill
Senior Content Officer
Dynamic Digital Writing
2024: Online
I learnt plenty of helpful tips and guides
I learnt plenty of helpful tips and guides from the digital writing course that I can implement right away. We covered a lot of content over the 2 sessions. Vikki structured the course to move quickly, but still allow time to practice many of the new skills. Thank you Vikki and the team for sharing your wealth of knowledge.
Michelle Simpson
Marketing Coordinator
Dynamic Digital Writing
2024: Online
Every participant was positive
I don't think I've been part of a training experience in which every participant was positive! Vikki was very engaging and the content was relevant. We will regularly use the take-away guide.
Carly Palmer
Associate Director
Business Writing Essentials
2024: Face to face
Our team left the course feeling confident and equipped
The Business writing skills course that Vikki delivered to our Field Operations team was outstanding. Vikki was knowledgeable, engaging, and delivered content that had been tailored to address the writing opportunities identified within the team. Our team left the course feeling confident and equipped to write clear, concise, and impactful documents. I highly recommend this course to any organisation looking to elevate their team's writing skills!
Kristen Barber
Corporate Development Consultant
Business Writing Essentials
2024: Face to face
We would not hesitate to use Vikki for additional training
Vikki provided clear and relevant training to our team, juggling multiple departments and requirements. We would not hesitate to use Vikki for additional training.
Melissa Petrowsky
General Manager - Brand Engagement
Business Writing Essentials
2024: Face to face
Training delivery was tailored and relevant to our needs
Great communication from start to finish. Training delivery was tailored and relevant to our needs - all feedback was positive. Thank you!
Tom Cornish
OD&L Partner
Business Writing Essentials
2024: Face to face
The most practical and applicable training that the team have undertaken
Thanks for delivering such a relevant workshop in an obviously engaging and well received manner – one of the main themes I’ve received is that it was the most practical and applicable training that the team have undertaken in a very long time!
Ricky Bligh
Team Leader - Planning (WI&P)
Business Writing Essentials
2024: Face to face
Annelise created a relaxed and open space for us to engage with her tasks
On the day, many of us were nervous, but Annelise created a relaxed and open space for us to engage with her tasks. My colleagues emailed me afterwards to say that they found the workshop “brilliant” and “engaging”.
Kerry Hamilton
Sessional Lecturer & Tutor
Presenting with Confidence
2024
Felt motivated to be my authentic self afterwards
Annelise is such a superstar! Her enthusiasm and passion exceeded anything I would have imagined. Not only do you get the important tips and tricks to feel confident in sharing your own voice, I had a warm and fuzzy confidence boost and felt motivated to be my authentic self afterwards.
Kaicea Pitts
Community Manager
Presenting with Confidence
2024
Made a pivotal impact on our team’s speaking and communications skills
Pippa's direct, practical advice made a pivotal impact on our team’s speaking and communications skills. She helped us understand the 'what' of media relations – as well as the 'how' and 'why' behind it. We are now confident with key messages in all contexts.
Melia Rayner
Head of Communications
Media Mastery for Leaders
2024: Face to face
I have been reaping the benefits of this training ever since
Professional before, during and after the course, I have been reaping the benefits of this training ever since. I don’t go anywhere these days without my ‘Missile Model’ cheat-sheet.
John Manning
Chief Economist
Media Mastery for Leaders
2024: Face to face
We have been able to speak confidently and concisely to every audience
As a founder, it can be hard to find the most meaningful pieces of your narrative. Pippa helped us distil the most meaningful message for the right listener at the right time. Since our training, we have been able to speak confidently and concisely to every audience.
Julia and Jordy Kay
Founders
Media Mastery for Leaders
2024: Face to face
Our team has made immediate changes to the way they write
The Business Writing workshop provides a good mix of theory and practical exercises. You challenged our thinking on sentence structure and word use for report and email writing. Our team has made immediate changes to the way they write.
Jenny Box
Senior Manager
Business Writing Essentials
2024: Face to face
The content highly resonated with the participants
CSA understood our brief really well. The trainer weaved real-life examples from our team skilfully within the workshop so the content highly resonated with the participants. Vikki has empowered us with tips, a common language, and clear steps in how we discuss, edit and write now.
Sanaz Bassiri
Head of Change & Transformation
Business Writing Essentials
2023: Face to face
Provides strategies to implement in the longer term
This course highlights the key areas to focus on when writing. It provides practical information to allow immediate improvement. Also, it provides strategies to implement in the longer term. It is well presented and the format is effective.
Tim Lambert
Operations Manager
Business Writing Essentials
2024: Face to face
Beneficial for both native and non-native English speakers
I enjoyed this training and would definitely recommend it to anyone who wants to improve their business and day-to-day writing. It is beneficial for both native and non-native English speakers. The classes are engaging and expertly presented. No questions will be left unanswered!
Polina Matveycheva
Administrative & Communication Officer
Business Writing Essentials
2024: Face to face
Everyone can benefit from this content
Immediately after completing the course I started implementing the writing tips and techniques. I highly recommend this course. Everyone can benefit from this content. Thank you for a wonderful learning experience.
Dorit Jaffe
Development, Fundraising & Engagement Manager
Business Writing Essentials
2024
The knowledge shared in one day should last for years to come
This was fantastic training for our team. The knowledge shared in one day should last for years to come.
Jason Worth
Vice President International Sales
Copywriting Fundamentals
2024: Face to face
Refreshing to find someone who understood our needs
CSA created a course that suited our needs perfectly. In an industry filled with off-the-shelf training packages, it was refreshing to find someone who understood our needs and delivered a product beyond our expectations.
Marc Lacoste
National Concierge Manager
Dynamic Digital Writing
2024: Face-to face
Both workshops have been a resounding success
We have had Vikki out to RACV twice now, and both workshops have been a resounding success. Our teams love the tangible, simple learnings from the Business Writing Skills course and the fact that they are able to implement them immediately. Highly recommend!
Stephanie Hendrich
Snr Manager, Project & Planning Governance
Business Writing Essentials
2024: Face to face
I feel empowered to edit with confidence
I was lucky enough to attend the Educate Plus conference and attend your session, "How to Write for a Distracted Digital Audience." I wanted to reach out to say a big thank you. I enjoyed your presentation very much and feel empowered to edit with confidence.
Alexandra Robertson
Development Manager
How to write for a distracted digital audience
2024: Conference attendee
Really enjoyed your presentation and got so much out of it
Just wanted to take a moment to thank you for your session at the Educate Plus Conference. I really enjoyed your presentation and got so much out of it. Thanks again.
Georgia Atterton
Alumni Relations Manager
How to write for a distracted digital audience
2024: Conference attendee
Straightforward guides that can be easily applied
Straightforward guides that can be easily applied to your writing.
Anahita
Marketing Associate
Business Writing Essentials
2024
Many practical tools for improving effective communication
The Business Writing Essentials course is fast-paced and engaging, with many practical tools for improving effective communication.
Mark Wagner
QHSE Manager
Business Writing Essentials
2024
Very worthwhile
I found this course very useful, not only for my mindset but for the practical skills. As someone who rambles, speed reads and writes this was very worthwhile.
Hannah Cardiff
Senior People and Culture Advisor
Business Writing Essentials
2024
Made me take more notice of what I was writing
It made me take more notice of what I was writing.
Richard Lindley
Production Coordinator
Business Writing Essentials
2024
A chance to correct bad habits
This was a useful course that I would recommend to people wanting to improve their writing skills across many different platforms of written text. This is not just for people wanting to improve, but also really helpful as a refresher from previous acquired knowledge, or a chance to correct bad habits that have developed over the years.
Ben Dean
People and Culture Business Partner
Business Writing Essentials
2024
Interactive and engaging - Vikki has great energy
Vikki made the course interactive and engaging - she has great energy!
Rebecca Purser
Operations Lead
Business Writing Essentials
2024
Take your report and email writing to a new level
Vikki was engaging and knowledgeable. She took the time to explain areas where I was struggling to comprehend. I recommend this class if you are looking to take your report and email writing to a new level.
Michael Weaver
Operational Specialist
Business Writing Essentials
2024
Brought my writing skills to the next level
This workshop has bought my writing skills to the next level!
Eudora Kuang
Proposals Coordinator
Business Writing Essentials
2023
Well presented, inclusive and informative
The workshop was well presented, inclusive and informative. Thank you.
Desma Filladites
Contracts Compliance Manager
Business Writing Essentials
2023
Improve how you communicate in all forms
The course will improve how you communicate in all forms.
Lucas Barbuto
Engineer
Business Writing Essentials
2023
Surefire way to improve your writing skills
This is a great course to help you to chuck out everything you think you know when it comes to writing.
Rick Blake
Project Manager
Business Writing Essentials
2023
Engaging, interactive and provided skills for the workplace
This workshop delivered on all aspects as advertised. It was engaging, interactive and provided me with skills to use in my workplace.
Frances Coman
Learning and Development Specialist
Business Writing Essentials
2022
Delivered exactly what we were after
This is the second project I have worked on with CSA, and again, they delivered exactly what we were after. They worked hard to understand our brand and weave our language into the document. Very happy customer!
Simone Davis
Senior Diversity, Equity & Inclusion Manager, Japan, Korea & Australia
Email writing guide
2023
Provides those attending workshops with invaluable skills and knowledge
Vikki has delivered three business writing workshops to our team over the past two years, and each one has been fantastic. The entire team is knowledgeable, professional and provides those workshop attendees with invaluable skills and knowledge. I would recommend this experience to any individual or company looking to improve their writing and productivity.
Kailey Auciello
Executive Assistant
Business Writing Essentials
2022: Online
2023 (x2): Online
Exactly what our team needed
This workshop was exactly what our team needed. We can't stop talking about it and have all noticed a change in the way we write - but also looking at older communications and picking them apart! Thank you for your time with us, it was great working with you.
Sarah Powell
CEO
Dynamic Digital Writing
2023: Face to face
Brand voice bible and writing style manual
2023
The information presented is being implemented right away
A great instructor who is extremely knowledgeable and passionate about all things business writing! Everyone thoroughly enjoyed the workshop, and the information presented is being implemented right away. This course has helped our team write clearly and concisely and persuasively for impact, influence and action. Thanks, Vikki!
Simone Davis
Senior Diversity, Equity & Inclusion Manager, Japan, Korea & Australia
Business Writing Essentials
2023: Face to face
Highly recommend to any team wanting to write impactful and concise emails
Vikki understood our brief really well. She weaved real-life examples from our team skillfully within the workshop, so the workshop content resonated with the participants. Vikki has empowered us with tips, a common language, and clear steps in how we discuss, edit and write now. Her team was professional, responsive, and helpful in understanding the next steps in engaging them. I would work with Vikki and the team again and highly recommend them to any team wanting to write impactful and concise emails!
Sanaz Bassiri
Head of Change & Transformation
Business Writing Essentials
2023: Face to face
A really engaging and practical workshop
It was a really engaging and practical workshop. Our whole office enjoyed it and feel they benefited from the experience.
Amy Wilkinson
Manager Asset Division
Business Writing Essentials
2023: Face to face
Simple and informative training
I would like to endorse the quality of training provided by Vikki for the Marketing Team at ANCA. She provided simple and informative training which enabled us to improve our communications and write with greater clarity.
Simon Richardson
Product Manager
Business Writing Essentials
2011: Face to face
2022: Face to face
Your writing skills will be taken to another level
You reckon you have strong writing skills? That's a sure sign you need to do a Business Writing Essentials workshop. With great workshop trainers who are fun and engaging, your writing skills will be taken to another level.
Paul Loughran
Manager, Department of Marketing
Business Writing Essentials
2022: Face to face
The feedback from our team was overwhelmingly positive
The Business Writing workshop was interactive, engaging and relevant – with the added benefit of being a great team-building activity. The feedback from our team was overwhelmingly positive, with a workbook and checklist provided for ongoing reference. I would highly recommend this course to any organisation looking to enhance writing skills.
Geraldine Brown
Coordinator
Business Writing Essentials
2022: Online
Highly recommend this course to any business
The Business Writing workshop was engaging, interactive and allowed our team to walk away at the end with writing tools that they could implement immediately. Highly recommend this course to any business or industry seeking to enhance their people's writing skills and communication.
Naomi Robinson
Operations Manager
Business Writing Essentials
2022: Face to face
It was an engaging and enjoyable experience
They provided an excellent and useful workshop for my team. The benefits are already being realised. It was an engaging and enjoyable experience.
Jeff Rathgeber
Team Leader
Business Writing Essentials
2022: Face to face
I highly recommend this business writing course
Vikki is a very knowledgeable and enthusiastic presenter. Using real-world examples from our business made a big difference to the team's engagement. I highly recommend this business writing course.
Brad Paddon
Director
Business Writing Essentials
2018 (x2): Face to face
2020 (x2): Online
2022: Face to face
Writing style manual
2022
The team has learned vital skills
We all know how to write, but we don't all know how to write so that our words actually get read. The team has no doubt learnt vital skills to make their written communication clearer, more concise and more scannable for the reader.
Andrea Blank
Head of Sales, Specialty Products
Business Writing Essentials
2022 (x2): Face to face
The writing examples provided and course content were excellent
The training provided by our trainer was a positive experience for my team and me. I would highly recommend her to anyone who wants to improve their business writing skills.
Simon Richardson
Product Management Team Leader
Copywriting Fundamentals
2011: Face to face
2023: Face to face
Easy to apply the learnings to our work
The information and tools from the workshop were relevant and easily understood. This made it easy to apply the learnings to our work.
Sheri Tarr
HR Executive
Business Writing Essentials
2022: Face to face
The content and delivery were thought-provoking and fun
Our trainer brought knowledge and energy to our workshop day. The content and delivery were thought-provoking and fun. Note how short these sentences are!
Andrew Wells
Partner
Business Writing Essentials
2022: Face to face
Stood out from the get-go
When looking for a trainer to upskill our team, Vikki and her team stood out from the get-go. From our first enquiry to the training on the day they smashed it out! Vikki left our team with not only great tips and tricks to implement, but a whole new attitude to take into each email we write.
Samuel Nolthenius
Sales & Marketing Leader
Business Writing Essentials
2022: Face to face
Brand voice bible
2024
Turned my team's attention to some top strategies
The writing skills workshop really turned my team's attention to some top strategies to make our writing more effective. What's fascinating is that we had the knowledge and tools to write effectively, we just needed to be shown how to use it.
Anthony Schembri
Team Leader
Business Writing Essentials
2022 (x2): Online
Well-presented, educational and FUN
The writing workshop was well-presented, educational and FUN for the whole team. A great team-building activity and an educational day for all levels of skill and experience. Would definitely recommend it - five stars!
Darron Cook
Managing Director
Business Writing Essentials
2022: Online
Gave me great confidence
You’ve been great to work with. Super responsive and offer great confidence that you could provide the training that my team needed.
Anna Chatfield
Principal Adviser
Business Writing Essentials
2021: Online
Delivery technique was fantastic
It’s incredibly refreshing to have a writing method that’s designed for business. The delivery technique was fantastic. Thanks again! I will be recommending this course to everyone.
Laura Horton
Senior Consultant
Business Writing Essentials
2021: Online
Blog writing extension (custom)
2022: Online
We will see an immediate improvement
Thank you for running your course. The delivery was excellent. I have received a lot of very positive feedback from several participants (this is not often the case following mandated training). I am sure we will see an immediate improvement in the team's writing.
Ari Freund
Senior Credit Analyst
Business Writing Essentials
2021: Online
Vikki really proved her authority in the writing space
I've worked with Vikki previously and was very excited to engage her in my new role. Despite the lockdown, we had two amazing sessions that were engaging and valuable to everyone who attended. Vikki really proved her authority in the writing space. The courses were a great balance of listening and putting the theory into practice!
Rebekah Dus
National Digital Marketing Manager
Dynamic Digital Writing
2021 (x2): Online
Thank you for helping us become better writers
I contacted the team after searching the internet for training in business writing. They were very easy to work with prior to the sessions and delivered on the agreed outcomes. The feedback from the team has been very positive, and I thank the team for assisting our organisation in becoming better writers.
Karryn Goode
CEO
Business Writing Essentials
2021: Online
A well-paced and interesting web writing program
Vikki delivers a well-paced and interesting web writing program. She is extremely knowledgeable and inventive and the feedback from attendees has been extremely favourable. She is easy to work with and I would have no hesitation in recommending Vikki for the delivery of a web writing course.
Jill Lewis
Web Training Consultant
Dynamic Digital Writing
2015: Face to face
Simple, clear and effective
Vikki and her team were responsive, efficient and worked hard to understand our requirements. The feedback from within the business was great – and the final outcome was simple, clear and effective.
Zac Vlahandonis
Head of Marketing and Communications
Writing style manual
2019
Takes the time to understand the needs of her clients
Vikki has a can-do attitude and natural relationship-building abilities. She is a skilled individual who takes the time to understand the needs of her clients and is enthusiastic about her work and delivering sustainable outcomes. I have no hesitation in recommending her to anyone needing writing skills training and education.
Marc Pascoe
Learning and Development Business Partner
Business Writing Essentials
2020: Online
2021: Face to face
Personal and engaging
We are in the business of communicating. Giving our people the tools to do that in a personal and engaging yet professional way was fantastic. And we had a laugh along the way.
Naamon Eurell
Executive Officer
Writing for Impact, Influence and Action
2021: Conference
Training that sticks with you over time
Vikki is fantastic. She provides tailored examples of how to improve YOUR writing. Vikki is engaging and energetic - a great combination to provide training that sticks with you over time.
Kathleen Buckley
Principal
Business Writing Essentials
2019: Face to face
2020 (x2): Online
2021: Face to face
2022: Face to face
2023: Face to face
2024: Face to face
Directly met the needs of our company
We received valuable training which directly met the needs of our company. It was engaging and well-structured. Vikki is an excellent presenter.
Janeen Woods
Director
Business Writing Essentials
2020: Online
Engaging and authentic
Our trainer was engaging and authentic. The interactive and hands-on approach meant we were able to get the most out of the session. Our team walked away with confidence and a plan to attack all future writing. Thank you!
Samantha Smith
Office Admin
Business Writing Essentials
2020: Online
Executed perfectly
Their preparation was excellent. The workbook, presentation and training were all executed perfectly.
Peter Newland
Managing Director
Business Writing Essentials
2019: Face to face
Very thorough
The workshop was very thorough. It was great how we critiqued actual examples from our own marketing materials. My team have already started to use the new guidelines and think about writing for digital consumption - something which was not considered before.
Danika Crawford
National Marketing Manager
Dynamic Digital Writing
2019: Face to face
Walked away with useful tips
The team was engaged throughout the training. I'm confident they walked away with some useful tips to improve their writing. Thank you!
Danielle Ralph
Product Executive
Copywriting Fundamentals
2019: Face to face
Already started using the techniques
The workshop was engaging, and the team is still praising our trainer. The staff have already started using the techniques provided.
Leng Warwar
Manager
Dynamic Digital Writing
2019: Face to face
Brand Voice Bible & Writing style manual
2019
An enjoyable learning experience for all
The Business Writing Essentials workshop was tailored to our business needs and used live examples. The presentation was engaging and relevant which made it an enjoyable learning experience for all! I would have no hesitation in recommending this workshop to others.
Atheena Avison
International Admissions Manager
Business Writing Essentials
2018: Face to face
2019: Face to face
Universally positive feedback
The Business Writing session was well-received by an audience initially sceptical about how applicable the lessons and learnings would be for them. Participants gave universally positive feedback around the trainer’s engaging and instructive facilitation style, and all attendees were able to gain valuable insights and ideas regardless of their level of competence or confidence in the topic.
Stuart Strickland
Group Learning & Organisational Development Manager
Business Writing Essentials
2019: Face to face
Positive feedback from all levels within our business
Vikki was a pleasure to deal with - responsive, knowledgeable and engaging. We have had positive feedback following her workshops from all levels within our business and look forward to working with her again.
Stephanie Hayne
People & Culture Manager
Business Writing Essentials
2019 (x3): Face to face
2021: Face to face
2022: Face to face
The day went so fast!
Thank you for a great workshop - everyone really enjoyed it and felt they learnt a lot. The pace of the training was perfect for our group, you really kept it interesting and moving, which meant the day went so fast. Keep an eye on our web pages, I’m sure they will be greatly improved as a result of your training.
Rachael Ruz
Manager, HR Information & Systems
Business Writing Essentials
2017: Face to face
The team is still on a high
Thank you for a great workshop last week - the team is still on a high. They were especially positive about you as a trainer. It was very engaging and actionable learning and professional development. Morale has definitely increased since the training, and everyone is a lot more confident in their writing skills.
Pattie Camargo
Sales Development Manager, APAC
Business Writing Essentials
2019: Face to face
A groundswell for change
Thank you for today. I have overwhelming feedback that your training was a great success. One of my team members already told me that the advantage of taking the course together will create a groundswell for change. So – thank you!
Paddy Scott
Marketing Manager
Copywriting Fundamentals
2019: Face to face
Fun and well worthwhile
Participating in training as a team was invaluable. The session got us all thinking about more effective ways to communicate in writing and challenge some of our common practices. It was fun and well worthwhile.
Karen Heitsch
Office Manager
Business Writing Essentials
2019: Face to face
A fun and relevant day for everyone
The training fitted our brief perfectly. Vikki was a great fit for our team and she made the day fun and relevant for everyone. She reminded us of the importance of clear communication and taught us how to simplify and plan what we write.
Maxine van der Velden
Office Manager
Business Writing Essentials
2018: Face to face
2019: Face to face
Comprehensive yet accessible for all skill levels
They were able to tailor a course for us on short notice. It was comprehensive, yet accessible enough for all skill levels to learn a great deal. Would recommend to others.
Ryan Raybould
Web Content Officer
Dynamic Digital Writing
2009: Face to face
Receive terrific feedback on each and every occasion
We regularly engage Vikki to conduct business writing training for managers across three campuses at Deakin University. On each and every occasion I receive terrific feedback from all participants. She delivers at a good pace which keeps everyone interested and involved – and her writing tips are effective and easy to implement. Vikki also tailors the course content to our organisation, keeping the sessions relevant and engaging.
Sandra Mussett
Executive Officer (Office of The VP)
Business Writing Essentials
2015: Face to face
2016 (x3): Face to face
2017: Face to face
Glowing in their praise
Thanks for the session on Tuesday. I have spoken to a number of attendees, and they were all glowing in their praise of the session and your delivery… well done.
Ricky Tozer
Service Manager, Customer and Communication
Business Writing Essentials
2019: Face to face
Put into practice immediately
We were impressed by the entire workshop. Our team has put many of the ideas into practice immediately.
Franck Vigouroux
Principal
Business Writing Essentials
2018: Face to face
Truly an expert in her field
Vikki delivered an excellent training session on Business Writing Skills. She kept everyone engaged throughout the entire session and all the attendees walked away with new skills. I recommend her very highly and would use her again without hesitation. Vikki is truly an expert in her field.
Preeti Khushu
Director
Business Writing Essentials
2017: Face to face
Already seeing an improvement
The attendees got a lot from the training and we're already seeing an improvement with some of the staff. One of the girls said that the training helped her to reduce the content while still providing the necessary details.
Lorraine Pelzer
Practice Manager
Business Writing Essentials
2017: Face to face
2018: Face to face
They have started using it right away
Thank you again for the fantastic workshop you presented to our team today. Everyone was enthusiastic about what they learned with you. And you were right, they have started using it right away! You produced exactly what I was looking for, if not more!
Nettie Handley
CEO
Business Writing Essentials
2017: Face to face
Exactly what I was hoping for
Fantastic and valuable day. We managed to cover so much useful content and my team got a huge amount out of it. The mix of theory and activities was also exactly what I was hoping for. This workshop has given us a lot to improve on and I am sure it will make a real difference.
Michael Jones
Chief Marketing Officer
Copywriting Fundamentals
2016: Face to face
2018: Face to face
2019: Face to face
2023: Online
Content and delivery hit the mark
We asked Vikki to present at our annual WordPress conference in 2011 - and then again in 2013 - on how to write for an online audience. On both occasions, Vikki researched our audience and tailored her talk accordingly. Her content and delivery both hit the mark and her tips and techniques brought lasting value to attendees. To top it off, Vikki communicated clearly with organisers before and after the events and is a pleasure to work with.
Dee Teal
Conference Organiser
How to write for your online audience
2011: Conference
2013: Conference
Courses always rate in the ‘exceptional’ category in our evaluations
Vikki has been running business writing and web writing training sessions for our organisation since 2008. She has trained hundreds of our staff and her courses are always very well received - rating in the ‘exceptional’ category in our evaluations. Vikki builds a respectful relationship with our employees and understands our commercial objectives. She is also very accommodating with her training schedule and easy to work with when I create our corporate training calendar. Vikki is very much an asset to our organisation.
Lyndsey Smith
Capability & Engagement Advisor, Organisation Development
Business Writing Essentials
2008-2019 (every quarter): Face to face
Got a lot more out of it than expected
We got a lot more out of the workshop than we expected. The session was well presented and the subject matter was accessible and well-tailored to our business.
George Rogers
Corporate Management Accountant
Business Writing Essentials
2014: Face to face
Making a real difference to our communications
Thanks for coming in to train our marketing team. We are all using the techniques you taught us and it is making a real difference to our communications.
Tara Anderson
Marketing and Communications Manager
Copywriting Fundamentals
2013: Face to face
Exceeded our expectations
Thank you for a very worthwhile day – what a difference this will make. Your workshop exceeded our expectations.
Zana Ballantyne
Learning & Development Manager
Business Writing Essentials
2014: Face to face
Vikki’s knowledge of the topic was excellent
We had Vikki come in to train five different groups and the feedback was positive each time. The course was relevant for all staff and has definitely been useful - no doubt about it. The sessions were well presented and Vikki’s knowledge of the topic was excellent.
Irene Tan
Human Services
Business Writing Essentials
2013 (x3): Face to face
2014 (x3): Face to face
Course was comprehensive, practical and well-targeted
After our first session, we asked Vikki to come back and conduct the web writing course with another three groups. The course was comprehensive, practical and well-targeted. It far exceeded our expectations.
Jade Gulliver
Website Officer
Dynamic Digital Writing
2010: Face to face
Business Writing Essentials
2023: Face to face
Thrilled with the results
We had a large group of our people attend the session and we were thrilled with the results. Everyone gained something practical and we felt the time investment was well worthwhile.
Suzana Ristevski
Strategic Marketing Director
Copywriting Fundamentals
2010: Conference
Suggestions and tips were excellent
I was referred to Vikki by a colleague at Monash - and I'm so glad I was. We invited her in to deliver a writing workshop for our team and her suggestions and tips have been excellent. The session was terrific and we are becoming confident and capable writers ourselves!
Naren Chellappah
Marketing Manager, Faculty of Education
Copywriting Fundamentals
2012: Face to face
We received uniformly enthusiastic feedback
Vikki ran a terrific half-day workshop for us. It was energetic, focused and engaging. She struck the right balance between explaining the foundation of effective online communication and practical activities. She consulted with us on what we needed prior to the workshop resulting in a presentation that was well-tailored to our needs. All the attendees from Victoria’s courts and other legal sector organisations gave uniformly enthusiastic feedback. I highly recommend her for in-house training.
Elisa Berg
Deputy Director, Manager Online Strategy and Publishing
Dynamic Digital Writing
2015: Conference
Presentation style was clear, fun and engaging
We invited Vikki in to train our team on how to write for the web. The course was interesting and relevant and the presentation style was clear, fun and engaging. All trainees found the session very practical and worthwhile and we can't wait to practise all of the great writing tips as we rewrite our website in the coming months.
Tracey Olive
Manager Corporate Services
Business Writing Essentials
2014: Face to face
Would have her back at any time
Vikki attended our office over two days and conducted seminars with outstanding success and results. We would have her back at any time.
Tony Aarons
Associate Director
Business Writing Essentials
2012: Face to face
Provides those attending workshops with invaluable skills and knowledge
Vikki has delivered three business writing workshops to our team over the past two years, and each one has been fantastic. The entire team is knowledgeable, professional and provides those workshop attendees with invaluable skills and knowledge. I would recommend this experience to any individual or company looking to improve their writing and productivity.
Kailey Auciello
Executive Assistant
Business Writing Essentials
2023 (x2): Online
2022: Online
Excellent presenter with a wealth of knowledge
I found the course to be very engaging, and it will go a long way to help me build the skills around writing emails and letters in the future. Vikki was an excellent presenter, with a great wealth of knowledge.
Kevin Lowe
Academic
Business Writing Essentials
2024
Kept us engaged by getting us involved
Vikki has curated a fantastic workshop full of insightful and useful information. She kept all of us engaged by getting us involved. By testing us, that really helped me to stay on track and better cement the information in my head. I thoroughly enjoyed participating and learning how to better my writing skills.
Emily Barrett
Manager
Business Writing Essentials
2023
Makes writing look easy and achievable
Useful, simple, and clever. This training makes writing look easy and achievable!
Viviana Torres
Communications Manager
Business Writing Essentials
2023
A valuable experience
The workshop was a valuable experience, improving my writing skills for professional communication. I highly recommend this workshop for anyone seeing to enhance their business writing abilities.
Silke Dietzel
Finance Manager
Business Writing Essentials
2023
Can be applied across all levels of business
Short yet effective, and can be applied across all areas and levels of a business.
Kathryn O’Connell
Business Development Manager
Business Writing Essentials
2023
Easy to understand and implement
I was able to start using the writing skills I learnt straight away. The way our facilitator explained writing is easy to understand and implement.
Jackie McCarthy
Executive Officer
Business Writing Essentials
2021
Will use the tips for a long time to come
The workshop was fantastic for my practice as a Youth Worker. The activities involving writing short and direct sentences and putting intentions at the start of a paragraph I will use for a long time to come. Thank you!
Liam Head
Youth Worker
Business Writing Essentials
2023
Saw improvement in our writing after just a few hours
A great workshop that teaches skills that you can put into immediate use. Everyone who participated saw improvement in their writing abilities and knowledge after only a few hours. I highly recommend the workshop to anyone looking to communicate and write more effectively and efficiently.
Renae Burgess
Content Officer
Business Writing Essentials
2023
Content is interesting and useful
I liked the training. It's broken down into sessions that short enough for me to focus all the time. The content is interesting and useful.
Amy Jefferson
Human Resources Manager
Business Writing Essentials
2023
Delivered the course material well
Vikki delivered the course material well whilst engaging the audience. I am already implementing the tactics in everyday life.
Ashley Kalb
Digital Marketing Manager
Business Writing Essentials
2023
Interactive and informative
I've been writing marketing content for years, and there were so many things I discovered during this course. It's interactive and informative - Vikki is so knowledgeable and a great presenter! I'd highly recommend this course to anyone, its fantastic!
Donna Wardlaw
Marketing and Communications Manager
Business Writing Essentials
2023
A tool to increase professionalism and progress your career
This workshop is a fabulous tool to increase professionalism and progress your career in the business world. I was surprised to learn that much of what I was taught in high school is redundant and stripping your writing back can achieve greater results.
Rebecca McMillan
Marketing, Media and Community Engagement Officer
Business Writing Essentials
2023
A very good refresher
I'd been through Plain English Training before and this was very good refresher as I had forgotten a lot of it. It also taught me new skills like deciding on 'nice the haves' and I'm more confident to write now.
Noemie Piccione
Content Creator
Business Writing Essentials
2023
Learned the difference between business writing and school-taught writing
This course led me to understand the difference between modern business writing and conventional (school taught) writing. As Socrates stated 'You don't know what you don't know.'
Dana Watts
Accreditation Program Administrator
Business Writing Essentials
2023
Look no further than this session
If you're looking to invest in improving your personal development for you and/or your team, look no further and book the next session before you miss out.
Philip Villarroel
Security Officer
Business Writing Essentials
2023
This workshop was excellent
This workshop was excellent and would be great for anyone looking to tighten up their written word and also the email exchanges between all parties.
Guy Goodwin
State Manager
Business Writing Essentials
2023
Opens your mind
This workshop opens your mind to a whole other element of writing.
Georgia Wood
Marketing Coordinator
Business Writing Essentials
2023
Will enhance your ability to write clear content
This professional writing course will enhance your ability to write concise, clear content while also showing your personality.
Diana Farrow
CEO
Business Writing Essentials Workshop
2023
Terrific course to brush up on your skills
No matter how skilled you are - this is a terrific course to brush up on your writing skills and become a more effective communicator.
Pippa Gardner
Founder & Director
Business Writing Essentials
2023
Runs through so much within a short 6 hours
The course is very useful in business context! It runs through so much within a short 6 hours period! Highly recommend!
Christine Lu
Human Resources Coordinator
Business Writing Essentials
2023
Excited to try the tips straight away
A lot of good information in this short course that can be implemented straight away to improve your writing skills. I am excited to try this straight away and hopefully cut down on the amount of filler words and sentences in my emails.
Shaun Gillespie
Application Specialist
Business Writing Essentials
2023
Gained perspective on my thinking and tone
The workshop and facilitors were fantastic. It helped me gain perspective on my thinking and tone when writing an email.
Jodie Cottam
Project Sales Associate
Business Writing Essentials
2022
Confident I'll put the teachings into practice
This course was informative, practical and relevant. I learned a lot. I'm confident I'll be able to put those teachings into practice.
Ellie O’Neill
Talent Acquisition Manager
Business Writing Essentials
2022
Helped me understand what is best practice in today's climate
I enjoyed participating in the business writing essentials course as it allowed me to understand what is best practice for writing in today's climate. The tips and tricks provided will certainly be applied in my everyday life and will assist me to write clearly and directly.
Emma-Lee Vella
Administrative Officer
Business Writing Essentials
2022
Will help you become a better writer
This was an engaging and beneficial workshop that will help you become a better writer in your profession.
Michael Djordjieski
Media Officer
Business Writing Essentials
2022
Kept me engaged the entire time
I loved the course. Vikki was personable and kept me engaged the entire time. I will be taking on board what I learned and have made immediate improvements.
Stacy Di Silvio
Recruitment Lead
Business Writing Essentials
2022
Effective tips and lessons
An interactive workshop that gives you effective tips and lessons for business writing.
Kim Murdoch
Real Estate Agent
Business Writing Essentials
2022
Forget everything you think you know
Think you know how to conduct yourself via written communications. Forget everything you think you know and receive the modern equivalent from Vikki. Lots of value here.
Simon Meizer
Security Analyst
Business Writing Essentials
2022
Great for anyone wanting to communicate well
A great workshop to introduce or refresh effective writing for anyone wanting to communicate well.
Jessie Williamson
Partner
Business Writing Essentials
2022
Many things I'll be applying straight away
This course was thorough, engaging and provided a new approach to further my writing skills. The course was interactive, and there are many things I will be applying straight away! I would highly recommend this course for anyone who wants to improve their writing skills, no matter what industry you're in. From email writing to creating succinct paragraphs, there are lots of things I'll be taking away.
Amelia Johnston
Manager
Business Writing Essentials
2022
I will be able to communicate more effectively
The workshop was informative and has helped me to improve my writing. I really enjoyed understanding the why and why not explanations covered in each topic. I am confident I will be able to communicate more effectively as a result. Vikki is an engaging, encouraging and knowledgeable facilitator - thanks Vikki!
Maddi Flavel
Workplace Transformation Consultant
Business Writing Essentials
2022
Thought of everything
This was the best professional development experience I have had. Vikki has thought of everything to ensure the workshop is a success - from real-time tech support to a well-written workbook. All the little things - like using participant names in quizzes, involving everyone equally, the funky musical interludes, relevant/interesting anecdotes, and addressing our personal learning objectives - made every moment engaging. I'm thinking about all the techniques I've learned as I type! Just brilliant, thank you.
Anne Pike
Executive Officer
Business Writing Essentials
2022
Knows her stuff
Vikki was very professional and knows her stuff. The training course was set up and run efficiently and smoothly.
Nadine Fleischer
Project Coordinator
Business Writing Essentials
2022
Keeps participants engaged and feeling comfortable
Vikki is an experienced trainer. She knows how to keep the participants engaged and feel comfortable in sharing responses.
Emily Kha
Teaching Associate
Business Writing Essentials
2022
Learnt a lot about writing and language
I learnt a lot about writing and language that I haven't spent time on since maybe primary school, which is such a shame. I really enjoyed the discovery that I have been doing a lot of the right things in the right ways and that all I need is to tighten up my language and sentence structure a little.
Clare Highland
Marketing & Design Coordinator
Business Writing Essentials
2022
Chuck out everything you think you know
This is a great course to help you to chuck out everything you think you know when it comes to writing.
Sam O’Brien
Operations Manager
Business Writing Essentials
2022
Structured to meet a range of needs
The course was structured to meet the learning needs of individuals operating at a range of levels in their particular organisations.
Paul McQueen
Quality Specialist
Business Writing Essentials
2022
Useful tools in my day-to-day job
The workshop gave me useful tools to use in my day-to-day job.
Zulima Cardenas
Logistics, Projects & Service Coordinator
Business Writing Essentials
2022
Immediately put methods into practice
Vikki provided effective methods to improve writing skills. These could be immediately put to practice with a noticeable outcome.
Sukhjeet Gill
Cyber Security Architect
Business Writing Essentials
2022
Excellent for all levels of writers
The course is excellent for all levels of writers from beginners to the experienced.
Scott Barber
Director, Operations and Major Projects
Business Writing Essentials
2022
Given me the knowledge to write professionally
Vikki is great at explaining how to write clearly. Her workshop has given me the knowledge to write professionally.
Becky Hughes
Community Partnerships Coordinator
Business Writing Essentials
2022
Really good use of the virtual environment
I really enjoyed the course! It was fun and engaging and I learned a lot. You have really good use of the virtual environment and I've taken a few pointers for my own future presentations.
Rob Frandsen
Engineer
Business Writing Essentials
2021
One of the best courses I have done
Thank you. I can honestly say it was one of the best courses I have done.
Kristina Kisur
Administration Assistant
Business Writing Essentials
2021
Interesting, enjoyable and well-paced
The workshop was interesting, enjoyable and well-paced over the two half days. The material and presentation by Vikki have provided me with exactly what I need to improve my writing, and I will be putting what I learnt into practice.
Tracie Walters
Executive Assistant
Business Writing Essentials
2022
Will be better equipped to write reports and emails
I enjoyed this workshop and will be better equipped to write simple, clear and concise reports and emails in the future.
Rickie Kelly
Safety and Wellbeing Manager
Business Writing Essentials
2021
Highly recommend
The training was excellent and engaging. I would highly recommend it to any organisation looking to improve the business writing skills of its team.
Chloe Brayne
Investment Director
Business Writing Essentials
2023: Face to face
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