Our client reviews

The opinions that matter

Filter by:

It gave us a re-found appreciation for the impact of great writing

Taking everyone in our marketing team back to basics via the Copywriting Fundamentals course did more than just help our writing skills. It gave us a common language, a framework to start new projects, and a re-found appreciation for the impact of great writing.

Brett Chester
CMO

Copywriting Fundamentals
2024: Face-to-face

Actionable strategies that have already improved our communication skills

The business writing session was engaging, practical, and tailored to our specific needs. Vikki provided valuable insights and actionable strategies that have already improved our communication skills. I recommend this workshop to anyone looking to enhance their writing abilities.

Christina Hickie
Senior Manager, Communications

Business Writing Essentials 
2024: Face-to-face

A wake-up call for anyone working in marketing and communication

Dynamic Digital Writing is a wake-up call for anyone working in marketing and communication. Vikki shares so many valuable tools and tips to keep your writing clear, concise, and, most importantly - human! I feel confident to create content that consistently aligns with our brand and resonates deeply with our customers. Thanks to the team at CSA - this course is fantastic!

Donna Wardlaw
Marketing and Communications Manager

Dynamic Digital Writing 
2024: Online

So many copy writing gems

I took so many copy writing gems away from Vikki's workshop. She made eye-catching copy look really easy to achieve - inspiring!

Sally Vanston
Marketing and Communications Manager

Dynamic Digital Writing 
2024: Online

Helpful in understanding how to write more effectively

The Dynamic Digital Writing course was informative and interactive. Having a mix of examples, activities and notes was helpful in understanding how to write more effectively and learn new ways to appeal to our audience. I'd definitely recommend this to any digital marketers & copywriters.

Kristen Hoskin
Marketing Manager

Dynamic Digital Writing 
2024: Online

I feel more confident in my writing having completed the digital workshop

Vikki is a clear and passionate communicator. Her writing tips are easy to understand and implement – from the rule of three to power words. I feel more confident in my writing having completed the digital workshop.

Ellie O'Neill
Senior Content Officer

Dynamic Digital Writing 
2024: Online

I learnt plenty of helpful tips and guides

I learnt plenty of helpful tips and guides from the digital writing course that I can implement right away. We covered a lot of content over the 2 sessions. Vikki structured the course to move quickly, but still allow time to practice many of the new skills. Thank you Vikki and the team for sharing your wealth of knowledge.

Michelle Simpson
Marketing Coordinator

Dynamic Digital Writing 
2024: Online

Every participant was positive

I don't think I've been part of a training experience in which every participant was positive! Vikki was very engaging and the content was relevant. We will regularly use the take-away guide.

Carly Palmer
Associate Director

Business Writing Essentials
2024: Face to face

Our team left the course feeling confident and equipped

The Business writing skills course that Vikki delivered to our Field Operations team was outstanding. Vikki was knowledgeable, engaging, and delivered content that had been tailored to address the writing opportunities identified within the team. Our team left the course feeling confident and equipped to write clear, concise, and impactful documents. I highly recommend this course to any organisation looking to elevate their team's writing skills!

Kristen Barber
Corporate Development Consultant

Business Writing Essentials
2024: Face to face

We would not hesitate to use Vikki for additional training

Vikki provided clear and relevant training to our team, juggling multiple departments and requirements. We would not hesitate to use Vikki for additional training.

Melissa Petrowsky
General Manager - Brand Engagement

Business Writing Essentials
2024: Face to face

Training delivery was tailored and relevant to our needs

Great communication from start to finish. Training delivery was tailored and relevant to our needs - all feedback was positive. Thank you!

Tom Cornish
OD&L Partner

Business Writing Essentials
2024: Face to face

The most practical and applicable training that the team have undertaken

Thanks for delivering such a relevant workshop in an obviously engaging and well received manner – one of the main themes I’ve received is that it was the most practical and applicable training that the team have undertaken in a very long time!

Ricky Bligh
Team Leader - Planning (WI&P)

Business Writing Essentials
2024: Face to face

Annelise created a relaxed and open space for us to engage with her tasks

On the day, many of us were nervous, but Annelise created a relaxed and open space for us to engage with her tasks. My colleagues emailed me afterwards to say that they found the workshop “brilliant” and “engaging”.

Kerry Hamilton
Sessional Lecturer & Tutor

Presenting with Confidence 
2024

Felt motivated to be my authentic self afterwards

Annelise is such a superstar! Her enthusiasm and passion exceeded anything I would have imagined. Not only do you get the important tips and tricks to feel confident in sharing your own voice, I had a warm and fuzzy confidence boost and felt motivated to be my authentic self afterwards.

Kaicea Pitts
Community Manager

Presenting with Confidence 
2024

Made a pivotal impact on our team’s speaking and communications skills

Pippa's direct, practical advice made a pivotal impact on our team’s speaking and communications skills. She helped us understand the 'what' of media relations – as well as the 'how' and 'why' behind it. We are now confident with key messages in all contexts.

Melia Rayner
Head of Communications

Media Mastery for Leaders
2024: Face to face

I have been reaping the benefits of this training ever since

Professional before, during and after the course, I have been reaping the benefits of this training ever since. I don’t go anywhere these days without my ‘Missile Model’ cheat-sheet.

John Manning
Chief Economist

Media Mastery for Leaders
2024: Face to face

We have been able to speak confidently and concisely to every audience

As a founder, it can be hard to find the most meaningful pieces of your narrative. Pippa helped us distil the most meaningful message for the right listener at the right time. Since our training, we have been able to speak confidently and concisely to every audience.

Julia and Jordy Kay
Founders

Media Mastery for Leaders
2024: Face to face

Our team has made immediate changes to the way they write

The Business Writing workshop provides a good mix of theory and practical exercises. You challenged our thinking on sentence structure and word use for report and email writing. Our team has made immediate changes to the way they write.

Jenny Box
Senior Manager

Business Writing Essentials
2024: Face to face

The content highly resonated with the participants

CSA understood our brief really well. The trainer weaved real-life examples from our team skilfully within the workshop so the content highly resonated with the participants. Vikki has empowered us with tips, a common language, and clear steps in how we discuss, edit and write now.

Sanaz Bassiri
Head of Change & Transformation

Business Writing Essentials
2023: Face to face

Provides strategies to implement in the longer term

This course highlights the key areas to focus on when writing. It provides practical information to allow immediate improvement. Also, it provides strategies to implement in the longer term. It is well presented and the format is effective.

Tim Lambert
Operations Manager

Business Writing Essentials
2024: Face to face

Beneficial for both native and non-native English speakers

I enjoyed this training and would definitely recommend it to anyone who wants to improve their business and day-to-day writing. It is beneficial for both native and non-native English speakers. The classes are engaging and expertly presented. No questions will be left unanswered!

Polina Matveycheva
Administrative & Communication Officer

Business Writing Essentials
2024: Face to face

Everyone can benefit from this content

Immediately after completing the course I started implementing the writing tips and techniques. I highly recommend this course. Everyone can benefit from this content. Thank you for a wonderful learning experience.

Dorit Jaffe
Development, Fundraising & Engagement Manager

Business Writing Essentials
2024

The knowledge shared in one day should last for years to come

This was fantastic training for our team. The knowledge shared in one day should last for years to come.

Jason Worth
Vice President International Sales

Copywriting Fundamentals 
2024: Face to face

Refreshing to find someone who understood our needs

CSA created a course that suited our needs perfectly. In an industry filled with off-the-shelf training packages, it was refreshing to find someone who understood our needs and delivered a product beyond our expectations.

Marc Lacoste
National Concierge Manager

Dynamic Digital Writing 
2024: Face-to face

Both workshops have been a resounding success

We have had Vikki out to RACV twice now, and both workshops have been a resounding success. Our teams love the tangible, simple learnings from the Business Writing Skills course and the fact that they are able to implement them immediately. Highly recommend!

Stephanie Hendrich
Snr Manager, Project & Planning Governance

Business Writing Essentials
2024: Face to face

I feel empowered to edit with confidence

I was lucky enough to attend the Educate Plus conference and attend your session, "How to Write for a Distracted Digital Audience." I wanted to reach out to say a big thank you. I enjoyed your presentation very much and feel empowered to edit with confidence.

Alexandra Robertson
Development Manager

How to write for a distracted digital audience 
2024: Conference attendee

Really enjoyed your presentation and got so much out of it

Just wanted to take a moment to thank you for your session at the Educate Plus Conference. I really enjoyed your presentation and got so much out of it. Thanks again.

Georgia Atterton
Alumni Relations Manager

How to write for a distracted digital audience

2024: Conference attendee

Straightforward guides that can be easily applied

Straightforward guides that can be easily applied to your writing.

Anahita
Marketing Associate

Business Writing Essentials
2024

Many practical tools for improving effective communication

The Business Writing Essentials course is fast-paced and engaging, with many practical tools for improving effective communication.

Mark Wagner
QHSE Manager

Business Writing Essentials
2024

Very worthwhile

I found this course very useful, not only for my mindset but for the practical skills. As someone who rambles, speed reads and writes this was very worthwhile.

Hannah Cardiff
Senior People and Culture Advisor

Business Writing Essentials
2024

Made me take more notice of what I was writing

It made me take more notice of what I was writing.

Richard Lindley
Production Coordinator

Business Writing Essentials
2024

A chance to correct bad habits

This was a useful course that I would recommend to people wanting to improve their writing skills across many different platforms of written text. This is not just for people wanting to improve, but also really helpful as a refresher from previous acquired knowledge, or a chance to correct bad habits that have developed over the years.

Ben Dean
People and Culture Business Partner

Business Writing Essentials
2024

Interactive and engaging - Vikki has great energy

Vikki made the course interactive and engaging - she has great energy!

Rebecca Purser
Operations Lead

Business Writing Essentials
2024

Take your report and email writing to a new level

Vikki was engaging and knowledgeable. She took the time to explain areas where I was struggling to comprehend. I recommend this class if you are looking to take your report and email writing to a new level.

Michael Weaver
Operational Specialist

Business Writing Essentials
2024

Brought my writing skills to the next level

This workshop has bought my writing skills to the next level!

Eudora Kuang
Proposals Coordinator

Business Writing Essentials
2023

Well presented, inclusive and informative

The workshop was well presented, inclusive and informative. Thank you.

Desma Filladites
Contracts Compliance Manager

Business Writing Essentials
2023

Improve how you communicate in all forms

The course will improve how you communicate in all forms.

Lucas Barbuto
Engineer

Business Writing Essentials
2023

Surefire way to improve your writing skills

This is a great course to help you to chuck out everything you think you know when it comes to writing.

Rick Blake
Project Manager

Business Writing Essentials
2023

Engaging, interactive and provided skills for the workplace

This workshop delivered on all aspects as advertised. It was engaging, interactive and provided me with skills to use in my workplace.

Frances Coman
Learning and Development Specialist

Business Writing Essentials
2022

Delivered exactly what we were after

This is the second project I have worked on with CSA, and again, they delivered exactly what we were after. They worked hard to understand our brand and weave our language into the document. Very happy customer!

Simone Davis
Senior Diversity, Equity & Inclusion Manager, Japan, Korea & Australia

Email writing guide
2023

Provides those attending workshops with invaluable skills and knowledge

Vikki has delivered three business writing workshops to our team over the past two years, and each one has been fantastic. The entire team is knowledgeable, professional and provides those workshop attendees with invaluable skills and knowledge. I would recommend this experience to any individual or company looking to improve their writing and productivity.

Kailey Auciello
Executive Assistant

Business Writing Essentials
2022: Online
2023 (x2): Online

Exactly what our team needed

This workshop was exactly what our team needed. We can't stop talking about it and have all noticed a change in the way we write - but also looking at older communications and picking them apart! Thank you for your time with us, it was great working with you.

Sarah Powell
CEO

Dynamic Digital Writing
2023: Face to face

Brand voice bible and writing style manual
2023

The information presented is being implemented right away

A great instructor who is extremely knowledgeable and passionate about all things business writing! Everyone thoroughly enjoyed the workshop, and the information presented is being implemented right away. This course has helped our team write clearly and concisely and persuasively for impact, influence and action. Thanks, Vikki!

Simone Davis
Senior Diversity, Equity & Inclusion Manager, Japan, Korea & Australia

Business Writing Essentials
2023: Face to face

Highly recommend to any team wanting to write impactful and concise emails

Vikki understood our brief really well. She weaved real-life examples from our team skillfully within the workshop, so the workshop content resonated with the participants. Vikki has empowered us with tips, a common language, and clear steps in how we discuss, edit and write now. Her team was professional, responsive, and helpful in understanding the next steps in engaging them. I would work with Vikki and the team again and highly recommend them to any team wanting to write impactful and concise emails!

Sanaz Bassiri
Head of Change & Transformation

Business Writing Essentials
2023: Face to face

A really engaging and practical workshop

It was a really engaging and practical workshop. Our whole office enjoyed it and feel they benefited from the experience.

Amy Wilkinson
Manager Asset Division

Business Writing Essentials
2023: Face to face

Simple and informative training

I would like to endorse the quality of training provided by Vikki for the Marketing Team at ANCA. She provided simple and informative training which enabled us to improve our communications and write with greater clarity.

Simon Richardson
Product Manager

Business Writing Essentials
2011: Face to face
2022: Face to face

Your writing skills will be taken to another level

You reckon you have strong writing skills? That's a sure sign you need to do a Business Writing Essentials workshop. With great workshop trainers who are fun and engaging, your writing skills will be taken to another level.

Paul Loughran
Manager, Department of Marketing

Business Writing Essentials
2022: Face to face

The feedback from our team was overwhelmingly positive

The Business Writing workshop was interactive, engaging and relevant – with the added benefit of being a great team-building activity. The feedback from our team was overwhelmingly positive, with a workbook and checklist provided for ongoing reference. I would highly recommend this course to any organisation looking to enhance writing skills.

Geraldine Brown
Coordinator

Business Writing Essentials
2022: Online

Highly recommend this course to any business

The Business Writing workshop was engaging, interactive and allowed our team to walk away at the end with writing tools that they could implement immediately. Highly recommend this course to any business or industry seeking to enhance their people's writing skills and communication.

Naomi Robinson
Operations Manager

Business Writing Essentials
2022: Face to face

It was an engaging and enjoyable experience

They provided an excellent and useful workshop for my team. The benefits are already being realised. It was an engaging and enjoyable experience.

Jeff Rathgeber
Team Leader

Business Writing Essentials
2022: Face to face

I highly recommend this business writing course

Vikki is a very knowledgeable and enthusiastic presenter. Using real-world examples from our business made a big difference to the team's engagement. I highly recommend this business writing course.

Brad Paddon
Director

Business Writing Essentials
2018 (x2): Face to face
2020 (x2): Online
2022: Face to face

Writing style manual
2022

The team has learned vital skills

We all know how to write, but we don't all know how to write so that our words actually get read. The team has no doubt learnt vital skills to make their written communication clearer, more concise and more scannable for the reader.

Andrea Blank
Head of Sales, Specialty Products

Business Writing Essentials
2022 (x2): Face to face

The writing examples provided and course content were excellent

The training provided by our trainer was a positive experience for my team and me. I would highly recommend her to anyone who wants to improve their business writing skills.

Simon Richardson
Product Management Team Leader

Copywriting Fundamentals
2011: Face to face
2023: Face to face

Easy to apply the learnings to our work

The information and tools from the workshop were relevant and easily understood. This made it easy to apply the learnings to our work.

Sheri Tarr
HR Executive

Business Writing Essentials
2022: Face to face

The content and delivery were thought-provoking and fun

Our trainer brought knowledge and energy to our workshop day. The content and delivery were thought-provoking and fun. Note how short these sentences are!

Andrew Wells
Partner

Business Writing Essentials
2022: Face to face

Stood out from the get-go

When looking for a trainer to upskill our team, Vikki and her team stood out from the get-go. From our first enquiry to the training on the day they smashed it out! Vikki left our team with not only great tips and tricks to implement, but a whole new attitude to take into each email we write.

Samuel Nolthenius
Sales & Marketing Leader

Business Writing Essentials
2022: Face to face

Brand voice bible
2024

Turned my team's attention to some top strategies

The writing skills workshop really turned my team's attention to some top strategies to make our writing more effective. What's fascinating is that we had the knowledge and tools to write effectively, we just needed to be shown how to use it.

Anthony Schembri
Team Leader

Business Writing Essentials
2022 (x2): Online

Well-presented, educational and FUN

The writing workshop was well-presented, educational and FUN for the whole team. A great team-building activity and an educational day for all levels of skill and experience. Would definitely recommend it - five stars!

Darron Cook
Managing Director

Business Writing Essentials
2022: Online

Gave me great confidence

You’ve been great to work with. Super responsive and offer great confidence that you could provide the training that my team needed.

Anna Chatfield
Principal Adviser

Business Writing Essentials
2021: Online

Delivery technique was fantastic

It’s incredibly refreshing to have a writing method that’s designed for business. The delivery technique was fantastic. Thanks again! I will be recommending this course to everyone.

Laura Horton
Senior Consultant

Business Writing Essentials
2021: Online

Blog writing extension (custom)
2022: Online

We will see an immediate improvement

Thank you for running your course. The delivery was excellent. I have received a lot of very positive feedback from several participants (this is not often the case following mandated training). I am sure we will see an immediate improvement in the team's writing.

Ari Freund
Senior Credit Analyst

Business Writing Essentials
2021: Online

Vikki really proved her authority in the writing space

I've worked with Vikki previously and was very excited to engage her in my new role. Despite the lockdown, we had two amazing sessions that were engaging and valuable to everyone who attended. Vikki really proved her authority in the writing space. The courses were a great balance of listening and putting the theory into practice!

Rebekah Dus
National Digital Marketing Manager

Dynamic Digital Writing
2021 (x2): Online

Thank you for helping us become better writers

I contacted the team after searching the internet for training in business writing. They were very easy to work with prior to the sessions and delivered on the agreed outcomes. The feedback from the team has been very positive, and I thank the team for assisting our organisation in becoming better writers.

Karryn Goode
CEO

Business Writing Essentials
2021: Online

A well-paced and interesting web writing program

Vikki delivers a well-paced and interesting web writing program. She is extremely knowledgeable and inventive and the feedback from attendees has been extremely favourable. She is easy to work with and I would have no hesitation in recommending Vikki for the delivery of a web writing course.

Jill Lewis
Web Training Consultant

Dynamic Digital Writing
2015: Face to face

Simple, clear and effective

Vikki and her team were responsive, efficient and worked hard to understand our requirements. The feedback from within the business was great – and the final outcome was simple, clear and effective.

Zac Vlahandonis
Head of Marketing and Communications

Writing style manual
2019

Takes the time to understand the needs of her clients

Vikki has a can-do attitude and natural relationship-building abilities. She is a skilled individual who takes the time to understand the needs of her clients and is enthusiastic about her work and delivering sustainable outcomes. I have no hesitation in recommending her to anyone needing writing skills training and education.

Marc Pascoe
Learning and Development Business Partner

Business Writing Essentials
2020: Online
2021: Face to face

Personal and engaging

We are in the business of communicating. Giving our people the tools to do that in a personal and engaging yet professional way was fantastic. And we had a laugh along the way.

Naamon Eurell
Executive Officer

Writing for Impact, Influence and Action
2021: Conference

Training that sticks with you over time

Vikki is fantastic. She provides tailored examples of how to improve YOUR writing. Vikki is engaging and energetic - a great combination to provide training that sticks with you over time.

Kathleen Buckley
Principal

Business Writing Essentials
2019: Face to face
2020 (x2): Online
2021: Face to face
2022: Face to face
2023: Face to face
2024: Face to face

Directly met the needs of our company

We received valuable training which directly met the needs of our company. It was engaging and well-structured. Vikki is an excellent presenter.

Janeen Woods
Director

Business Writing Essentials
2020: Online

Engaging and authentic

Our trainer was engaging and authentic. The interactive and hands-on approach meant we were able to get the most out of the session. Our team walked away with confidence and a plan to attack all future writing. Thank you!

Samantha Smith
Office Admin

Business Writing Essentials
2020: Online

Executed perfectly

Their preparation was excellent. The workbook, presentation and training were all executed perfectly.

Peter Newland
Managing Director

Business Writing Essentials
2019: Face to face

Very thorough

The workshop was very thorough. It was great how we critiqued actual examples from our own marketing materials. My team have already started to use the new guidelines and think about writing for digital consumption - something which was not considered before.

Danika Crawford
National Marketing Manager

Dynamic Digital Writing
2019: Face to face

Walked away with useful tips

The team was engaged throughout the training. I'm confident they walked away with some useful tips to improve their writing. Thank you!

Danielle Ralph
Product Executive

Copywriting Fundamentals
2019: Face to face

Already started using the techniques

The workshop was engaging, and the team is still praising our trainer. The staff have already started using the techniques provided.

Leng Warwar
Manager

Dynamic Digital Writing
2019: Face to face

Brand Voice Bible & Writing style manual
2019

An enjoyable learning experience for all

The Business Writing Essentials workshop was tailored to our business needs and used live examples. The presentation was engaging and relevant which made it an enjoyable learning experience for all! I would have no hesitation in recommending this workshop to others.

Atheena Avison
International Admissions Manager

Business Writing Essentials
2018: Face to face
2019: Face to face

Universally positive feedback

The Business Writing session was well-received by an audience initially sceptical about how applicable the lessons and learnings would be for them. Participants gave universally positive feedback around the trainer’s engaging and instructive facilitation style, and all attendees were able to gain valuable insights and ideas regardless of their level of competence or confidence in the topic.

Stuart Strickland
Group Learning & Organisational Development Manager

Business Writing Essentials
2019: Face to face

Positive feedback from all levels within our business

Vikki was a pleasure to deal with - responsive, knowledgeable and engaging. We have had positive feedback following her workshops from all levels within our business and look forward to working with her again.

Stephanie Hayne
People & Culture Manager

Business Writing Essentials
2019 (x3): Face to face
2021: Face to face
2022: Face to face

The day went so fast!

Thank you for a great workshop - everyone really enjoyed it and felt they learnt a lot. The pace of the training was perfect for our group, you really kept it interesting and moving, which meant the day went so fast. Keep an eye on our web pages, I’m sure they will be greatly improved as a result of your training.

Rachael Ruz
Manager, HR Information & Systems

Business Writing Essentials
2017: Face to face

The team is still on a high

Thank you for a great workshop last week - the team is still on a high. They were especially positive about you as a trainer. It was very engaging and actionable learning and professional development. Morale has definitely increased since the training, and everyone is a lot more confident in their writing skills.

Pattie Camargo
Sales Development Manager, APAC

Business Writing Essentials
2019: Face to face

A groundswell for change

Thank you for today. I have overwhelming feedback that your training was a great success. One of my team members already told me that the advantage of taking the course together will create a groundswell for change. So – thank you!

Paddy Scott
Marketing Manager

Copywriting Fundamentals
2019: Face to face

Fun and well worthwhile

Participating in training as a team was invaluable. The session got us all thinking about more effective ways to communicate in writing and challenge some of our common practices. It was fun and well worthwhile.

Karen Heitsch
Office Manager

Business Writing Essentials
2019: Face to face

A fun and relevant day for everyone

The training fitted our brief perfectly. Vikki was a great fit for our team and she made the day fun and relevant for everyone. She reminded us of the importance of clear communication and taught us how to simplify and plan what we write.

Maxine van der Velden
Office Manager

Business Writing Essentials
2018: Face to face
2019: Face to face

Comprehensive yet accessible for all skill levels

They were able to tailor a course for us on short notice. It was comprehensive, yet accessible enough for all skill levels to learn a great deal. Would recommend to others.

Ryan Raybould
Web Content Officer

Dynamic Digital Writing
2009: Face to face

Receive terrific feedback on each and every occasion

We regularly engage Vikki to conduct business writing training for managers across three campuses at Deakin University. On each and every occasion I receive terrific feedback from all participants. She delivers at a good pace which keeps everyone interested and involved – and her writing tips are effective and easy to implement. Vikki also tailors the course content to our organisation, keeping the sessions relevant and engaging.

Sandra Mussett
Executive Officer (Office of The VP)

Business Writing Essentials
2015: Face to face
2016 (x3): Face to face
2017: Face to face

Glowing in their praise

Thanks for the session on Tuesday. I have spoken to a number of attendees, and they were all glowing in their praise of the session and your delivery… well done.

Ricky Tozer
Service Manager, Customer and Communication

Business Writing Essentials
2019: Face to face

Put into practice immediately

We were impressed by the entire workshop. Our team has put many of the ideas into practice immediately.

Franck Vigouroux
Principal

Business Writing Essentials
2018: Face to face

Truly an expert in her field

Vikki delivered an excellent training session on Business Writing Skills. She kept everyone engaged throughout the entire session and all the attendees walked away with new skills. I recommend her very highly and would use her again without hesitation. Vikki is truly an expert in her field.

Preeti Khushu
Director

Business Writing Essentials
2017: Face to face

Already seeing an improvement

The attendees got a lot from the training and we're already seeing an improvement with some of the staff. One of the girls said that the training helped her to reduce the content while still providing the necessary details.

Lorraine Pelzer
Practice Manager

Business Writing Essentials
2017: Face to face
2018: Face to face

They have started using it right away

Thank you again for the fantastic workshop you presented to our team today. Everyone was enthusiastic about what they learned with you. And you were right, they have started using it right away! You produced exactly what I was looking for, if not more!

Nettie Handley
CEO

Business Writing Essentials
2017: Face to face

Exactly what I was hoping for

Fantastic and valuable day. We managed to cover so much useful content and my team got a huge amount out of it. The mix of theory and activities was also exactly what I was hoping for. This workshop has given us a lot to improve on and I am sure it will make a real difference.

Michael Jones
Chief Marketing Officer

Copywriting Fundamentals
2016: Face to face
2018: Face to face
2019: Face to face
2023: Online

Content and delivery hit the mark

We asked Vikki to present at our annual WordPress conference in 2011 - and then again in 2013 - on how to write for an online audience. On both occasions, Vikki researched our audience and tailored her talk accordingly. Her content and delivery both hit the mark and her tips and techniques brought lasting value to attendees. To top it off, Vikki communicated clearly with organisers before and after the events and is a pleasure to work with.

Dee Teal
Conference Organiser

How to write for your online audience
2011: Conference
2013: Conference

Courses always rate in the ‘exceptional’ category in our evaluations

Vikki has been running business writing and web writing training sessions for our organisation since 2008. She has trained hundreds of our staff and her courses are always very well received - rating in the ‘exceptional’ category in our evaluations. Vikki builds a respectful relationship with our employees and understands our commercial objectives. She is also very accommodating with her training schedule and easy to work with when I create our corporate training calendar. Vikki is very much an asset to our organisation.

Lyndsey Smith
Capability & Engagement Advisor, Organisation Development

Business Writing Essentials
2008-2019 (every quarter): Face to face

Got a lot more out of it than expected

We got a lot more out of the workshop than we expected. The session was well presented and the subject matter was accessible and well-tailored to our business.

George Rogers
Corporate Management Accountant

Business Writing Essentials
2014: Face to face

Making a real difference to our communications

Thanks for coming in to train our marketing team. We are all using the techniques you taught us and it is making a real difference to our communications.

Tara Anderson
Marketing and Communications Manager

Copywriting Fundamentals
2013: Face to face

Exceeded our expectations

Thank you for a very worthwhile day – what a difference this will make. Your workshop exceeded our expectations.

Zana Ballantyne
Learning & Development Manager

Business Writing Essentials
2014: Face to face

Vikki’s knowledge of the topic was excellent

We had Vikki come in to train five different groups and the feedback was positive each time. The course was relevant for all staff and has definitely been useful - no doubt about it. The sessions were well presented and Vikki’s knowledge of the topic was excellent.

Irene Tan
Human Services

Business Writing Essentials
2013 (x3): Face to face
2014 (x3): Face to face

Course was comprehensive, practical and well-targeted

After our first session, we asked Vikki to come back and conduct the web writing course with another three groups. The course was comprehensive, practical and well-targeted. It far exceeded our expectations.

Jade Gulliver
Website Officer

Dynamic Digital Writing
2010: Face to face

Business Writing Essentials
2023: Face to face

Thrilled with the results

We had a large group of our people attend the session and we were thrilled with the results. Everyone gained something practical and we felt the time investment was well worthwhile.

Suzana Ristevski
Strategic Marketing Director

Copywriting Fundamentals
2010: Conference

Suggestions and tips were excellent

I was referred to Vikki by a colleague at Monash - and I'm so glad I was. We invited her in to deliver a writing workshop for our team and her suggestions and tips have been excellent. The session was terrific and we are becoming confident and capable writers ourselves!

Naren Chellappah
Marketing Manager, Faculty of Education

Copywriting Fundamentals
2012: Face to face

We received uniformly enthusiastic feedback

Vikki ran a terrific half-day workshop for us. It was energetic, focused and engaging. She struck the right balance between explaining the foundation of effective online communication and practical activities. She consulted with us on what we needed prior to the workshop resulting in a presentation that was well-tailored to our needs. All the attendees from Victoria’s courts and other legal sector organisations gave uniformly enthusiastic feedback. I highly recommend her for in-house training.

Elisa Berg
Deputy Director, Manager Online Strategy and Publishing

Dynamic Digital Writing
2015: Conference

Presentation style was clear, fun and engaging

We invited Vikki in to train our team on how to write for the web. The course was interesting and relevant and the presentation style was clear, fun and engaging. All trainees found the session very practical and worthwhile and we can't wait to practise all of the great writing tips as we rewrite our website in the coming months.

Tracey Olive
Manager Corporate Services

Business Writing Essentials
2014: Face to face

Would have her back at any time

Vikki attended our office over two days and conducted seminars with outstanding success and results. We would have her back at any time.

Tony Aarons
Associate Director

Business Writing Essentials
2012: Face to face

Provides those attending workshops with invaluable skills and knowledge

Vikki has delivered three business writing workshops to our team over the past two years, and each one has been fantastic. The entire team is knowledgeable, professional and provides those workshop attendees with invaluable skills and knowledge. I would recommend this experience to any individual or company looking to improve their writing and productivity.

Kailey Auciello
Executive Assistant

Business Writing Essentials
2023 (x2): Online
2022: Online

Excellent presenter with a wealth of knowledge

I found the course to be very engaging, and it will go a long way to help me build the skills around writing emails and letters in the future. Vikki was an excellent presenter, with a great wealth of knowledge.

Kevin Lowe
Academic

Business Writing Essentials
2024

Kept us engaged by getting us involved

Vikki has curated a fantastic workshop full of insightful and useful information. She kept all of us engaged by getting us involved. By testing us, that really helped me to stay on track and better cement the information in my head. I thoroughly enjoyed participating and learning how to better my writing skills.

Emily Barrett
Manager

Business Writing Essentials
2023

Makes writing look easy and achievable

Useful, simple, and clever. This training makes writing look easy and achievable!

Viviana Torres
Communications Manager

Business Writing Essentials
2023

A valuable experience

The workshop was a valuable experience, improving my writing skills for professional communication. I highly recommend this workshop for anyone seeing to enhance their business writing abilities.

Silke Dietzel
Finance Manager

Business Writing Essentials
2023

Can be applied across all levels of business

Short yet effective, and can be applied across all areas and levels of a business.

Kathryn O’Connell
Business Development Manager

Business Writing Essentials
2023

Easy to understand and implement

I was able to start using the writing skills I learnt straight away. The way our facilitator explained writing is easy to understand and implement.

Jackie McCarthy
Executive Officer

Business Writing Essentials
2021

Will use the tips for a long time to come

The workshop was fantastic for my practice as a Youth Worker. The activities involving writing short and direct sentences and putting intentions at the start of a paragraph I will use for a long time to come. Thank you!

Liam Head
Youth Worker

Business Writing Essentials
2023

Saw improvement in our writing after just a few hours

A great workshop that teaches skills that you can put into immediate use. Everyone who participated saw improvement in their writing abilities and knowledge after only a few hours. I highly recommend the workshop to anyone looking to communicate and write more effectively and efficiently.

Renae Burgess
Content Officer

Business Writing Essentials
2023

Content is interesting and useful

I liked the training. It's broken down into sessions that short enough for me to focus all the time. The content is interesting and useful.

Amy Jefferson
Human Resources Manager

Business Writing Essentials
2023

Delivered the course material well

Vikki delivered the course material well whilst engaging the audience. I am already implementing the tactics in everyday life.

Ashley Kalb
Digital Marketing Manager

Business Writing Essentials
2023

Interactive and informative

I've been writing marketing content for years, and there were so many things I discovered during this course. It's interactive and informative - Vikki is so knowledgeable and a great presenter! I'd highly recommend this course to anyone, its fantastic!

Donna Wardlaw
Marketing and Communications Manager

Business Writing Essentials
2023

A tool to increase professionalism and progress your career

This workshop is a fabulous tool to increase professionalism and progress your career in the business world. I was surprised to learn that much of what I was taught in high school is redundant and stripping your writing back can achieve greater results.

Rebecca McMillan
Marketing, Media and Community Engagement Officer

Business Writing Essentials
2023

A very good refresher

I'd been through Plain English Training before and this was very good refresher as I had forgotten a lot of it. It also taught me new skills like deciding on 'nice the haves' and I'm more confident to write now.

Noemie Piccione
Content Creator

Business Writing Essentials
2023

Learned the difference between business writing and school-taught writing

This course led me to understand the difference between modern business writing and conventional (school taught) writing. As Socrates stated 'You don't know what you don't know.'

Dana Watts
Accreditation Program Administrator

Business Writing Essentials
2023

Look no further than this session

If you're looking to invest in improving your personal development for you and/or your team, look no further and book the next session before you miss out.

Philip Villarroel
Security Officer

Business Writing Essentials
2023

This workshop was excellent

This workshop was excellent and would be great for anyone looking to tighten up their written word and also the email exchanges between all parties.

Guy Goodwin
State Manager

Business Writing Essentials
2023

Opens your mind

This workshop opens your mind to a whole other element of writing.

Georgia Wood
Marketing Coordinator

Business Writing Essentials
2023

Will enhance your ability to write clear content

This professional writing course will enhance your ability to write concise, clear content while also showing your personality.

Diana Farrow
CEO

Business Writing Essentials Workshop
2023

Terrific course to brush up on your skills

No matter how skilled you are - this is a terrific course to brush up on your writing skills and become a more effective communicator.

Pippa Gardner
Founder & Director

Business Writing Essentials
2023

Runs through so much within a short 6 hours

The course is very useful in business context! It runs through so much within a short 6 hours period! Highly recommend!

Christine Lu
Human Resources Coordinator

Business Writing Essentials
2023

Excited to try the tips straight away

A lot of good information in this short course that can be implemented straight away to improve your writing skills. I am excited to try this straight away and hopefully cut down on the amount of filler words and sentences in my emails.

Shaun Gillespie
Application Specialist

Business Writing Essentials
2023

Gained perspective on my thinking and tone

The workshop and facilitors were fantastic. It helped me gain perspective on my thinking and tone when writing an email.

Jodie Cottam
Project Sales Associate

Business Writing Essentials
2022

Confident I'll put the teachings into practice

This course was informative, practical and relevant. I learned a lot. I'm confident I'll be able to put those teachings into practice.

Ellie O’Neill
Talent Acquisition Manager

Business Writing Essentials
2022

Helped me understand what is best practice in today's climate

I enjoyed participating in the business writing essentials course as it allowed me to understand what is best practice for writing in today's climate. The tips and tricks provided will certainly be applied in my everyday life and will assist me to write clearly and directly.

Emma-Lee Vella
Administrative Officer

Business Writing Essentials
2022

Will help you become a better writer

This was an engaging and beneficial workshop that will help you become a better writer in your profession.

Michael Djordjieski
Media Officer

Business Writing Essentials
2022

Kept me engaged the entire time

I loved the course. Vikki was personable and kept me engaged the entire time. I will be taking on board what I learned and have made immediate improvements.

Stacy Di Silvio
Recruitment Lead

Business Writing Essentials
2022

Effective tips and lessons

An interactive workshop that gives you effective tips and lessons for business writing.

Kim Murdoch
Real Estate Agent

Business Writing Essentials
2022

Forget everything you think you know

Think you know how to conduct yourself via written communications. Forget everything you think you know and receive the modern equivalent from Vikki. Lots of value here.

Simon Meizer
Security Analyst

Business Writing Essentials
2022

Great for anyone wanting to communicate well

A great workshop to introduce or refresh effective writing for anyone wanting to communicate well.

Jessie Williamson
Partner

Business Writing Essentials
2022

Many things I'll be applying straight away

This course was thorough, engaging and provided a new approach to further my writing skills. The course was interactive, and there are many things I will be applying straight away! I would highly recommend this course for anyone who wants to improve their writing skills, no matter what industry you're in. From email writing to creating succinct paragraphs, there are lots of things I'll be taking away.

Amelia Johnston
Manager

Business Writing Essentials
2022

I will be able to communicate more effectively

The workshop was informative and has helped me to improve my writing. I really enjoyed understanding the why and why not explanations covered in each topic. I am confident I will be able to communicate more effectively as a result. Vikki is an engaging, encouraging and knowledgeable facilitator - thanks Vikki!

Maddi Flavel
Workplace Transformation Consultant

Business Writing Essentials
2022

Thought of everything

This was the best professional development experience I have had. Vikki has thought of everything to ensure the workshop is a success - from real-time tech support to a well-written workbook. All the little things - like using participant names in quizzes, involving everyone equally, the funky musical interludes, relevant/interesting anecdotes, and addressing our personal learning objectives - made every moment engaging. I'm thinking about all the techniques I've learned as I type! Just brilliant, thank you.

Anne Pike
Executive Officer

Business Writing Essentials
2022

Knows her stuff

Vikki was very professional and knows her stuff. The training course was set up and run efficiently and smoothly.

Nadine Fleischer
Project Coordinator

Business Writing Essentials
2022

Keeps participants engaged and feeling comfortable

Vikki is an experienced trainer. She knows how to keep the participants engaged and feel comfortable in sharing responses.

Emily Kha
Teaching Associate

Business Writing Essentials
2022

Learnt a lot about writing and language

I learnt a lot about writing and language that I haven't spent time on since maybe primary school, which is such a shame. I really enjoyed the discovery that I have been doing a lot of the right things in the right ways and that all I need is to tighten up my language and sentence structure a little.

Clare Highland
Marketing & Design Coordinator

Business Writing Essentials
2022

Chuck out everything you think you know

This is a great course to help you to chuck out everything you think you know when it comes to writing.

Sam O’Brien
Operations Manager

Business Writing Essentials
2022

Structured to meet a range of needs

The course was structured to meet the learning needs of individuals operating at a range of levels in their particular organisations.

Paul McQueen
Quality Specialist

Business Writing Essentials
2022

Useful tools in my day-to-day job

The workshop gave me useful tools to use in my day-to-day job.

Zulima Cardenas
Logistics, Projects & Service Coordinator

Business Writing Essentials
2022

Immediately put methods into practice

Vikki provided effective methods to improve writing skills. These could be immediately put to practice with a noticeable outcome.

Sukhjeet Gill
Cyber Security Architect

Business Writing Essentials
2022

Excellent for all levels of writers

The course is excellent for all levels of writers from beginners to the experienced.

Scott Barber
Director, Operations and Major Projects

Business Writing Essentials
2022

Given me the knowledge to write professionally

Vikki is great at explaining how to write clearly. Her workshop has given me the knowledge to write professionally.

Becky Hughes
Community Partnerships Coordinator

Business Writing Essentials
2022

Really good use of the virtual environment

I really enjoyed the course! It was fun and engaging and I learned a lot. You have really good use of the virtual environment and I've taken a few pointers for my own future presentations.

Rob Frandsen
Engineer

Business Writing Essentials
2021

One of the best courses I have done

Thank you. I can honestly say it was one of the best courses I have done.

Kristina Kisur
Administration Assistant

Business Writing Essentials
2021

Interesting, enjoyable and well-paced

The workshop was interesting, enjoyable and well-paced over the two half days. The material and presentation by Vikki have provided me with exactly what I need to improve my writing, and I will be putting what I learnt into practice.

Tracie Walters
Executive Assistant

Business Writing Essentials
2022

Will be better equipped to write reports and emails

I enjoyed this workshop and will be better equipped to write simple, clear and concise reports and emails in the future.

Rickie Kelly
Safety and Wellbeing Manager

Business Writing Essentials
2021

Highly recommend

The training was excellent and engaging. I would highly recommend it to any organisation looking to improve the business writing skills of its team.

Chloe Brayne
Investment Director

Business Writing Essentials
2023: Face to face

Communication gold for your inbox!