Think tech is your smartest investment? Think again.
In a world racing ahead with AI, it’s still your people – and how they communicate – who shape culture, productivity and performance. Our 20+ communication skills courses build the capabilities today’s teams need most.
Australia’s #1
Our expert facilitators sharpen the one workplace skill AI can’t replicate:
human-to-human communication.
Popular team communication courses
Fuel your organisation’s human advantage with tailored communications skills
training that builds connections, deepens influence – and drives results.
Business Writing Essentials
Media Mastery for Leaders 
Presenting with Confidence
Report Writing Made Easy
Effective Business Storytelling
Building Your InfluenceTrusted by brands who value communication
From government and education to health and corporate sectors, we’ve helped hundreds of
teams across Australia lift their communication game – and improve their bottom line.
Public online writing courses
Sharpen your writing skills with our online courses for individuals.
Choose from our interactive live sessions – or convenient self-paced format.
Whether you’re looking to elevate your business writing skills or become a more accomplished copywriter, you’ll walk away with all the tried and tested techniques you need to write with clarity, confidence and impact.
Our services – from the stage to the page
Whether you need an inspiring keynote or a 2-hour masterclass, we can deliver. We also create writing style guides and brand voice bibles to help your team stay consistent and on-message.
Training that delivers – in their words
We’ve helped professionals across sectors communicate and connect more effectively – with outcomes business leaders are proud to share.
Vikki provided clear and relevant training to our team, juggling multiple departments and requirements. We would not hesitate to use Vikki for additional training.
Melissa PetrowskyGeneral Manager - Brand Engagement
I don't think I've been part of a training experience in which every participant was positive! Vikki was very engaging and the content was relevant. We will regularly use the take-away guide.
Carly PalmerAssociate Director
Thank you for a great workshop last week - the team is still on a high. They were especially positive about you as a trainer. It was very engaging and actionable learning and professional development. Morale has definitely increased since the training, and everyone is a lot more confident in their writing skills.
Stephanie Hayne People & Culture Manager
We regularly engage Vikki to conduct business writing training for managers across three campuses at Deakin University. I always receive terrific feedback from all participants. She delivers at a good pace which keeps everyone interested and involved. Vikki also tailors the course content to our organisation, keeping the sessions relevant and engaging.
Sandra Mussett Executive Officer (Office of the VP)
The Business Writing workshop was interactive, engaging and relevant – with the added benefit of being a great team-building activity. The feedback from our team was overwhelmingly positive, with a workbook and checklist provided for ongoing reference. I highly recommend this course to any organisation looking to enhance writing skills.
Geraldine Brown Coordinator
Great communication from start to finish. Training delivery was tailored and relevant to our needs - all feedback was positive. Thank you!
Tom CornishOD&L Partner
Veronica was an excellent facilitator. My team provided overwhelmingly positive feedback. The session will help the team be more productive and clear in their communication.
Justin EltonManaging Director
CSA's Business Writing Training was both engaging and practical. The sessions equipped our staff with clear tips, tricks and strategies to enhance communication. The feedback from participants was overwhelmingly positive, with many noting immediate improvements they could make in their writing.
Rhiannon PanuccioHuman Resources Coordinator
FREE Cheat-sheets!
Downloadable PDFs on all things communication. Share with your team to raise the bar across the board!
Insights and inspiration
Why DISC belongs in your team’s communication toolkit
You’ve got a capable team of smart people with goo
25 June, 2025
Talk like a boss: What leadership coaching taught me about communication – and myself
What makes a great leader? Is it a booming voice?
24 June, 2025
The 7 deadly sins of business meetings (and the cure for each)
If time is money, then ineffective meetings might
19 June, 2025
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