Stakeholder influence training

Build buy-in to deliver real change

Do your team members struggle to exert influence when it matters most? Is their communication with decision-makers falling short all too often? ‘Building Your Influence’ is a one-of-kind 6-hour course that equips your people with the insights and strategies to secure buy-in and inspire change – both internally and externally.

Why your team needs to master influence

It’s rarely easy to get our managers, colleagues, suppliers, customers and regulators to take the actions we want them to. And like it or not, securing the cooperation of people we don’t have direct authority over is a challenging reality of business life.  

But what if you could arm your people with the skills to influence decision makers in a constructive, respectful and efficient way – and achieve the outcomes they’re seeking? 

By helping your people master the art of influencing, your organisation will:

  • Empower your teams to deliver results more efficiently 
  • Establish stronger, deeper relationships – internally and externally
  • Increase buy-in to change projects and improve outcomes
  • Foster a more cohesive and confident workforce

Who is this course for?

Building Your Influence is beneficial for a wide range of individuals across your organisation, including:

  • Leaders and managers: To guide and inspire their teams – and to attract investors, partners, and customers.
  • Project managers: To secure buy-in from stakeholders and ensure project goals are met.
  • Sales and marketing professionals: To persuade clients and customers, and build strong relationships.
  • HR professionals: To influence organisational culture and manage employee relations.
  • Educators and trainers: To engage and motivate students or trainees.

What does the course cover?

This course will empower your team to:

  • Enter influencing conversations with confidence
  • Choose the right to influencing approach in any given situation
  • Plan strategically before beginning the influencing conversation
  • Improve collaboration to get stakeholders on board with outcomes
  • Manage challenges that arise during the influencing conversation
  • Build a long term influencing strategy and enhance their reputation

Want a detailed Program Outline? Please get in touch.

How is the course delivered?

We run this workshop face-to-face. As always, it will be:

  • Relevant: Your course will be tailored to your training objectives and team’s specific communication needs.
  • Inspiring: Your team will walk away with a new perspective, more confidence – and loads of new skills!
  • Interactive & engaging: A great morale booster, your team will enjoy the practical activities, interaction… and leave feeling more connected to each other.
  • Flexible: Delivered at your office on a day and time that suits you.

Quick-fire FAQs

Who will be the facilitator at our workshop?

At CSA, all our facilitators are subject matter experts in their fields. The course is presented by Nicole Davidson who has been delivering training in the area of negotiation, influence and conflict resolution since 2011. 

An accredited mediator, qualified lawyer, insolvency practitioner and negotiation adviser, Nicole regularly works with clients to achieve optimal outcomes in extremely challenging situations. In 2022, she was named Mediator of the Year at the Australian Law Awards.  

So who would you rather spend your dollars on? A trainer who simply conveys the information? Or an experienced practitioner who lives and breathes it?

What’s the maximum number of participants per workshop?

We cap face-to-face sessions at 15 people – as groups any larger than this reduce opportunities for interaction and feedback.

So if you have more people to train than this, please ask us about our special rate for multiple workshops.

What will our team learn?

Please contact us for a full Program Outline. In the meantime, here’s a small taster:

  • Three pre-conditions to effect change
  • Levels of influence
  • Two influencing approaches
  • Using benefits, reasons and power to influence
  • Understanding stakeholders to create an influencing strategy
  • Building relationships of influence
  • Framing your approach to increase engagement

But let us stress: we will tailor the workshop to your precise needs. So please take the program outline as a guide only.

What is the structure of the sessions?

Workshops are always fun, engaging and interactive. Our workshops are hands-on and activity-based. We encourage lots of dialogue and discussion – and work hard to get everyone involved. 

We create a safe environment where even introverts feel comfortable to share their thoughts.

What do we get for our investment?
  • Fully customised course material including scenarios that simulate common challenges within your organisation. This includes the opportunity to trial communication strategies and get immediate feedback.
  • A 25-page workbook for each participant (also a valuable reference long after the workshop is over).
  • A re-usable one-page template for your team to use when preparing for an important influencing situation.
How do you charge?

We charge a fixed fee for groups of 15 people, not per head. That’s why we always encourage our clients to take advantage of all spots for maximum value.

And remember: all workshops are tailored to your needs at no added cost.

Please contact us for a customised quote for your workplace.

Do you offer a credential for this course?

Yes! All your team members will be entitled to a Credly digital badge after they complete this course. At the end of the session, we will send a digital badge to each participant via email. They can then display the badge on their LinkedIn profile and on any other places they wish.

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Communication works for those who work at it.