Human skills are your lifeline in a tech-driven era

CSA powers your organisation’s human advantage – with courses that build connection, influence and results.

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Australia’s #1

communications training provider

These brands value communication

These brands value communication

Our suite of team courses

Invest in your professional self

Looking to elevate your own communication skills? CSA offers engaging and interactive online courses for individuals.

We also provide

Masterclasses

Conference Speaking

Writing Style Guides

Brand Voice Bibles

The opinions that matter

  • The business writing session was engaging, practical, and tailored to our specific needs. Vikki provided valuable insights and actionable strategies that have already improved our communication skills. I recommend this workshop to anyone looking to enhance their writing abilities.

    Christina HickieCEO

    Christina Hickie

  • The Business Writing Skills course that Vikki delivered to our Field Operations team was outstanding. Vikki was knowledgeable, engaging, and delivered content that had been tailored to address the writing opportunities identified within the team. Our team left the course feeling confident and equipped to write clear, concise, and impactful documents. I highly recommend this course to any organisation looking to elevate their team's writing skills!

    Kristen BarberCorporate Development Consultant

    Kristen Barber

  • We have had Vikki out to RACV twice now, and both workshops have been a resounding success. Our teams love the tangible, simple learnings from the Business Writing Skills course and the fact that they are able to implement them immediately. Highly recommend!

    Stephanie Hendrich Snr Manager, Project & Planning Governance

    Stephanie Hendrich

  • Participating in training as a team was invaluable. The session got us all thinking about more effective ways to communicate in writing and challenge some of our common practices. It was fun and well worthwhile.

    Karen Heitsch Office Manager

    Karen Heitsch

  • The Business Writing workshop was interactive, engaging and relevant – with the added benefit of being a great team-building activity. The feedback from our team was overwhelmingly positive, with a workbook and checklist provided for ongoing reference. I highly recommend this course to any organisation looking to enhance writing skills.

    Geraldine Brown Coordinator

    Geraldine Brown

  • Our trainer was engaging and authentic. The interactive and hands-on approach meant we were able to get the most out of the session. Our team walked away with confidence and a plan to attack all future writing. Thank you!

    Samantha Smith Office Admin

    Samantha Smith

  • CSA understood our brief really well. The trainer weaved real-life examples from our team skilfully within the workshop so the content highly resonated with the participants. Vikki has empowered us with tips, a common language, and clear steps in how we discuss, edit and write now.

    Sanaz Bassiri Head of Change & Transformation

    Sanaz Bassiri

  • Thanks for delivering such a relevant workshop in an obviously engaging and well received manner – one of the main themes I’ve received is that it was the most practical and applicable training that the team have undertaken in a very long time!

    Ricky BlTeam Leader - Planning (WI&P)

    Ricky Bl

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