Think tech is your smartest investment? Think again.
In a world racing ahead with AI, it’s still your people – and how they communicate – who shape culture, productivity and performance. Our 20+ communication skills courses build the capabilities today’s teams need most.
Australia’s #1
Our expert facilitators sharpen the one workplace skill AI can’t replicate:
human-to-human communication.
Popular team communication courses
Fuel your organisation’s human advantage with tailored communications skills
training that builds connections, deepens influence – and drives results.
Business Writing Essentials
Media Mastery for Leaders 
Presenting with Confidence
Report Writing Made Easy
Effective Business Storytelling
Building Your InfluenceTrusted by brands who value communication
From government and education to health and corporate sectors, we’ve helped hundreds of
teams across Australia lift their communication game – and improve their bottom line.
Public online writing courses
Sharpen your writing skills with our online courses for individuals.
Choose from our interactive live sessions – or convenient self-paced format.
Whether you’re looking to elevate your business writing skills or become a more accomplished copywriter, you’ll walk away with all the tried and tested techniques you need to write with clarity, confidence and impact.
Our services – from the stage to the page
Whether you need an inspiring keynote or a 2-hour masterclass, we can deliver. We also create writing style guides and brand voice bibles to help your team stay consistent and on-message.
Training that delivers – in their words
We’ve helped professionals across sectors communicate and connect more effectively – with outcomes business leaders are proud to share.
CSA's Business Writing Essentials course came highly recommended, and exceeded our expectations. Vikki was a fantastic trainer. We had a fun and interactive day.
Adam RollingsContinuous Improvement Manager
The training was excellent and engaging. I would highly recommend it to any organisation looking to improve the business writing skills of its team.
Chloe BrayneInvestment Director
It’s incredibly refreshing to have a writing method that’s designed for business. The delivery technique was fantastic. Thanks again! I will be recommending this course to everyone.
Laura Horton Senior Consultant
The Business Writing workshop was interactive, engaging and relevant – with the added benefit of being a great team-building activity. The feedback from our team was overwhelmingly positive, with a workbook and checklist provided for ongoing reference. I highly recommend this course to any organisation looking to enhance writing skills.
Geraldine Brown Coordinator
The business writing session was engaging, practical, and tailored to our specific needs. Vikki provided valuable insights and actionable strategies that have already improved our communication skills. I recommend this workshop to anyone looking to enhance their writing abilities.
Christina HickieCEO
Veronica was an excellent facilitator. My team provided overwhelmingly positive feedback. The session will help the team be more productive and clear in their communication.
Justin EltonManaging Director
Thanks for delivering such a relevant workshop in an obviously engaging and well received manner – one of the main themes I’ve received is that it was the most practical and applicable training that the team have undertaken in a very long time!
Ricky BlTeam Leader - Planning (WI&P)
When looking for a trainer to upskill our team, Vikki and her team stood out from the get-go. From our first enquiry to the training on the day they smashed it out! Vikki left our team with not only great tips and tricks to implement, but a whole new attitude to take into each email we write.
Samuel Nolthenius Sales & Marketing Leader
FREE Cheat-sheets!
Downloadable PDFs on all things communication. Share with your team to raise the bar across the board!
Insights and inspiration
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