Human skills are your lifeline in a tech-driven era

CSA is your gateway to effective communications training. For you. Your team. And your entire organisation.

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Australia’s #1

communications training provider

These brands value communication

These brands value communication

Our suite of team courses

Invest in your professional self

Looking to elevate your own communication skills? CSA offers engaging and interactive online courses for individuals.

We also provide

Masterclasses

Conference Speaking

Writing Style Guides

Brand Voice Bibles

The opinions that matter

  • Thank you for a great workshop last week - the team is still on a high. They were especially positive about you as a trainer. It was very engaging and actionable learning and professional development. Morale has definitely increased since the training, and everyone is a lot more confident in their writing skills.

    Pattie Camargo Sales Development Manager, APAC

    Pattie Camargo

  • Vikki provided clear and relevant training to our team, juggling multiple departments and requirements. We would not hesitate to use Vikki for additional training.

    Melissa PetrowskyGeneral Manager - Brand Engagement

    Melissa Petrowsky

  • The business writing session was engaging, practical, and tailored to our specific needs. Vikki provided valuable insights and actionable strategies that have already improved our communication skills. I recommend this workshop to anyone looking to enhance their writing abilities.

    Christina HickieCEO

    Christina Hickie

  • When looking for a trainer to upskill our team, Vikki and her team stood out from the get-go. From our first enquiry to the training on the day they smashed it out! Vikki left our team with not only great tips and tricks to implement, but a whole new attitude to take into each email we write.

    Samuel Nolthenius Sales & Marketing Leader

    Samuel Nolthenius

  • We regularly engage Vikki to conduct business writing training for managers across three campuses at Deakin University. I always receive terrific feedback from all participants. She delivers at a good pace which keeps everyone interested and involved. Vikki also tailors the course content to our organisation, keeping the sessions relevant and engaging.

    Sandra Mussett Executive Officer (Office of the VP)

    Sandra Mussett

  • The Business Writing Essentials workshop was tailored to our business needs and used live examples. The presentation was engaging and relevant, which made it an enjoyable learning experience for all! I would have no hesitation in recommending this workshop to others.

    Atheena Avison International Admissions Manager

    Atheena Avison

  • Vikki has trained hundreds of our staff and her courses are always very well received. She builds a respectful relationship with our employees and understands our commercial objectives. She is also very accommodating with her training schedule and easy to work with. Vikki is very much an asset to our organisation.

    Lyndsey Smith Capability & Engagement Advisor, Organisation Development

    Lyndsey Smith

  • The Business Writing Skills course that Vikki delivered to our Field Operations team was outstanding. Vikki was knowledgeable, engaging, and delivered content that had been tailored to address the writing opportunities identified within the team. Our team left the course feeling confident and equipped to write clear, concise, and impactful documents. I highly recommend this course to any organisation looking to elevate their team's writing skills!

    Kristen BarberCorporate Development Consultant

    Kristen Barber

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