Think tech is your smartest investment? Think again.
In a world racing ahead with AI, it’s still your people – and how they communicate – who shape culture, productivity and performance. Our 20+ communication skills courses build the capabilities today’s teams need most.
The purpose that powers CSA
Our expert facilitators sharpen the one workplace skill AI can’t replicate: human-to-human communication. We equip professionals with tactics to elevate their influence, integrity and impact.
Popular team communication courses
Fuel your organisation’s human advantage with tailored communications skills training that builds connections, deepens influence – and drives results.
Masters of the message since 2003
With a team of 10 master facilitators, we train thousands of professionals to communicate with greater clarity, confidence and impact every year.
Our mission is simple: To elevate the way Australian workplaces communicate – one participant, one team, one organisation at a time.
Trusted by brands who value communication
From government and education to health and corporate sectors, we’ve helped hundreds of teams lift their communication game – and improve their bottom line.
Public online writing courses
Sharpen your writing skills with our online courses for individuals.
Choose from our interactive live sessions – or convenient self-paced format.
Whether you’re looking to elevate your business writing skills or become a more accomplished copywriter, you’ll walk away with all the tried and tested techniques you need to write with clarity, confidence and impact.
Our services – from the stage to the page
Whether you need an inspiring keynote or a 2-hour masterclass, we can deliver. We also create writing style guides and brand voice bibles to help your team stay consistent and on-message.
Training that delivers – in their words
We’ve helped professionals across sectors communicate and connect more effectively – with outcomes business leaders are proud to share.
The business writing session was engaging, practical, and tailored to our specific needs. Vikki provided valuable insights and actionable strategies that have already improved our communication skills. I recommend this workshop to anyone looking to enhance their writing abilities.
Christina HickieCEO
CSA understood our brief really well. The trainer weaved real-life examples from our team skilfully within the workshop so the content highly resonated with the participants. Vikki has empowered us with tips, a common language, and clear steps in how we discuss, edit and write now.
Sanaz Bassiri Head of Change & Transformation
The Business Writing Skills course that Vikki delivered to our Field Operations team was outstanding. Vikki was knowledgeable, engaging, and delivered content that had been tailored to address the writing opportunities identified within the team. Our team left the course feeling confident and equipped to write clear, concise, and impactful documents. I highly recommend this course to any organisation looking to elevate their team's writing skills!
Kristen BarberCorporate Development Consultant
The training was excellent and engaging. I would highly recommend it to any organisation looking to improve the business writing skills of its team.
Chloe BrayneInvestment Director
When looking for a trainer to upskill our team, Vikki and her team stood out from the get-go. From our first enquiry to the training on the day they smashed it out! Vikki left our team with not only great tips and tricks to implement, but a whole new attitude to take into each email we write.
Samuel Nolthenius Sales & Marketing Leader
Great communication from start to finish. Training delivery was tailored and relevant to our needs - all feedback was positive. Thank you!
Tom CornishOD&L Partner
I don't think I've been part of a training experience in which every participant was positive! Vikki was very engaging and the content was relevant. We will regularly use the take-away guide.
Carly PalmerAssociate Director
Our trainer was engaging and authentic. The interactive and hands-on approach meant we were able to get the most out of the session. Our team walked away with confidence and a plan to attack all future writing. Thank you!
Samantha Smith Office Admin
Download FREE cheat-sheets
Start building your communication skills before the training begins.
Grab our free cheat-sheet PDFs to boost your written, verbal and visual communication skills. Then share with your team to raise the bar across the board!
Insights and inspiration to boost communication
Dive into our blog for tips, tales and tactics – on workplace communication, business writing and storytelling strategies that move people.
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