Human skills are your lifeline in a tech-driven era

CSA is your gateway to effective communications training. For you. Your team. And your entire organisation.

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Australia’s #1

communications training provider

These brands value communication

These brands value communication

Our suite of team courses

Invest in your professional self

Looking to elevate your own communication skills? CSA offers engaging and interactive online courses for individuals.

We also provide

Masterclasses

Conference Speaking

Writing Style Guides

Brand Voice Bibles

The opinions that matter

  • We regularly engage Vikki to conduct business writing training for managers across three campuses at Deakin University. I always receive terrific feedback from all participants. She delivers at a good pace which keeps everyone interested and involved. Vikki also tailors the course content to our organisation, keeping the sessions relevant and engaging.

    Sandra Mussett Executive Officer (Office of the VP)

    Sandra Mussett

  • It’s incredibly refreshing to have a writing method that’s designed for business. The delivery technique was fantastic. Thanks again! I will be recommending this course to everyone.

    Laura Horton Senior Consultant

    Laura Horton

  • The business writing session was engaging, practical, and tailored to our specific needs. Vikki provided valuable insights and actionable strategies that have already improved our communication skills. I recommend this workshop to anyone looking to enhance their writing abilities.

    Christina HickieCEO

    Christina Hickie

  • The training was excellent and engaging. I would highly recommend it to any organisation looking to improve the business writing skills of its team.

    Chloe BrayneInvestment Director

    Chloe Brayne

  • I don't think I've been part of a training experience in which every participant was positive! Vikki was very engaging and the content was relevant. We will regularly use the take-away guide.

    Carly PalmerAssociate Director

    Carly Palmer

  • CSA's Business Writing Training was both engaging and practical. The sessions equipped our staff with clear tips, tricks and strategies to enhance communication. The feedback from participants was overwhelmingly positive, with many noting immediate improvements they could make in their writing.

    Rhiannon PanuccioHuman Resources Coordinator

    Rhiannon Panuccio

  • Vikki has trained hundreds of our staff and her courses are always very well received. She builds a respectful relationship with our employees and understands our commercial objectives. She is also very accommodating with her training schedule and easy to work with. Vikki is very much an asset to our organisation.

    Lyndsey Smith Capability & Engagement Advisor, Organisation Development

    Lyndsey Smith

  • The Business Writing Skills course that Vikki delivered to our Field Operations team was outstanding. Vikki was knowledgeable, engaging, and delivered content that had been tailored to address the writing opportunities identified within the team. Our team left the course feeling confident and equipped to write clear, concise, and impactful documents. I highly recommend this course to any organisation looking to elevate their team's writing skills!

    Kristen BarberCorporate Development Consultant

    Kristen Barber

FREE Cheat-Sheets!

Downloadable PDFs on all things communication. Share with your team to raise the bar across the board!

Insights and inspiration

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