Neuroinclusive Communication at Work

Workplaces thrive with neuroinclusive communication

In most workplaces, communication isn’t as inclusive as leaders think. Not because managers set out to exclude people. But because they fall back on a single ‘default’ style. The risk? Overwhelm, disengagement and lost ideas. Neuroinclusive Communication at Work is designed to change that. This immersive, one-day program builds awareness and skills to create communication that works for every brain in your workplace.

JUMP TO:

Why neuroinclusive communication training?
Who is this course for?
What does the course cover?
How is the course delivered?
Quickfire FAQs

Professionals working and laughing together

Why neuroinclusive communication training

Every workforce is already neurodiverse. Some people need time to process information. Others prefer visuals over words. Some thrive in group discussions. Others do their best thinking one-on-one.

When communication assumes everyone ‘gets it’ the same way, people can feel excluded, frustrated or misunderstood. The result? Lower engagement, dips in productivity and a weaker sense of belonging.

Here’s what neuroinclusive communication training makes possible in your organisation:

Improved team productivity through fewer misunderstandings, less rework and reduced communication breakdowns
Higher engagement by making people feel heard, included and valued
Better ideas and greater innovation by creating space for every voice to contribute
Stronger collaboration across teams with communication that connects diverse styles

Who is this course for?

This course is designed for anyone in your organisation who communicates in their role. And, let’s be honest, that means everyone! This includes:

Team members and leaders across all roles, workplaces and industries
Communication specialists
People and Culture teams
Diversity and inclusion practitioners
Anyone interested in exploring their own preferences and styles

Everybody benefits from a neuroinclusive approach, regardless of neurotype. The skills and tools in this course can be implemented immediately.

This sounds like my team

Natalie’s unique insights and expertise helped raise awareness of neurodiversity in the workplace, gave our people practical advice on building inclusivity and highlighted the importance of creating a supportive and accommodating workplace culture. We're grateful for her contribution in making our organisation a better place for everyone.
Joanne GortonManaging Partner Audit & Assurance
Joanne Gorton
Working with Natalie on a recent presentation was such a great experience. She has a great way of breaking down complex topics and making them super accessible to different audiences. The feedback we had from attendees was fantastic and I think organisations looking to be more inclusive would do well to engage with Natalie.
Ryan KellyFounder/CEO
Ryan Kelly
Amanda delivered two outstanding full-day workshops on neurodiversity in the workplace for our HR teams. We had so much positive feedback, which has resulted in us rolling out the training to our entire organisation.
Jennifer DicksonPeople & Culture
Jennifer Dickson

I want these benefits

What does the course cover?

Expect a practical, engaging workshop covering:

Communication styles and norms: How we’re taught to communicate – and who that serves (or excludes).
Neuroinclusive principles and pitfalls: What to do, what to avoid and why it matters.
Workplace barriers and disruptors: Common issues that block connection and how to overcome them.
Tools, tips and practices: Simple strategies to make emails, meetings, presentations and day-to-day conversations more inclusive.

My team needs this

How is the course delivered?

This course showcases neuroinclusive practices. Attendees are encouraged to participate in a way that is comfortable for them. We encourage interaction and thrive on conversation.

Delivered at your office on a day and time that suits you, the workshop will include:

Real-life scenarios and case studies that highlight the impact of communication choices
Practical activities that allow participants to test and refine their approaches
An inclusive, supportive environment where all communication styles are welcomed and respected

Quick-fire FAQs

Who will be the facilitator at our workshop?

At CSA, all our facilitators are subject matter experts in their fields. The course is presented jointly by Natalie Phillips-Mason and Amanda Riley.

Natalie and Amanda are two neuroinclusion practitioners with experience in organisational change programs. They have joined forces with complimentary styles and skillsets – and a shared focus on creating neuroinclusive workplaces. Both are actively involved in the field of neuroinclusion and practice neuroinclusion in their everyday work and personal lives (including with each other).

So who would you rather spend your dollars on? A trainer who simply conveys the information? Or experienced practitioners who live and breathe it?

What is the structure of the sessions?

Please contact us for a full Program Outline. In the meantime, here’s a taste of some of the topics covered:

Sensory and cognitive load in communication
How to identify and remove common communication roadblocks
Inclusive habits for meetings and collaboration
Clarity, accessibility and efficiency across communication channels
Using digital tools and AI to make your messages more accessible

What’s the maximum number of participants per workshop?

We cap face-to-face sessions at 15 people – as groups any larger than this reduce opportunities for interaction and feedback.

So if you have more people to train than this, please ask us about our special rate for multiple workshops.

What do we get for our investment?

Fully customised course material including scenarios that simulate common challenges within your organisation
A workbook for each participant (also a valuable reference long after the workshop is over)
A handy one-page checklist for each team member

Do you offer a credential for this course?

Yes! All your team members will be entitled to a Credly digital badge after they complete this course. At the end of the session, we will send a digital badge to each participant via email. They can then display the badge on their LinkedIn profile and on any other places they wish.