Business Writing Essentials LIVE ONLINE
Do you still struggle to write clearly and persuasively – even with AI at your fingertips? Many people hoped tools like ChatGPT would fix their business writing. Instead, it’s exposed the truth: without solid writing skills, AI just accelerates bad habits. That’s exactly what our public Business Writing Essentials course is designed to build. This live 6-hour online workshop will transform the way you write at work. Immediately – and forever.
6 hours
of live, interactive online training
10 people
per session to keep it intimate and engaging
40 pages
of workbook content to refer to long after the training is over
$640
is all you need to pay to transform your writing skills – forever
Looking for something else?
Train your whole team
Learn in your own time
Why invest in your writing skills?
Have you received feedback that your writing isn’t landing? Are your emails and reports missing the mark – with and without AI?
Sure, AI helps you get words on the page faster. But chances are, you’re spending too much time fixing, rewriting and second-guessing the message.
Whatever your career stage, learning the art of effective business writing will give you a competitive edge.
It will allow you to:
- Express your ideas clearly – so AI drafts don’t need endless rewrites
- Convey complex information effectively and efficiently for busy readers
- Signal your competence, credibility – and commitment to quality work
- Build relationships with colleagues and customers through human-centred writing
Who is this course for?
Our public business writing course is for professionals who write on a daily basis – whether you’re drafting from scratch or editing AI outputs. This includes:
- Managers and leaders who provide clear direction
- Sales and marketing specialists who write for impact
- Admin, support and customer service teams
- Technical advisors and consultants who need precision
So, whatever your background, industry or writing ability, this workshop will help you become a more competent and confident writer – in just 6 hours!
Clear, concise and persuasive emails, reports and documents are now in reach!
What does the course cover?
With a focus on plain English writing (the anchor skill that keeps AI-assisted writing clear, direct and human), this live business writing course will empower you to:
- Write simply and succinctly – so you can cut through AI cliches and wordiness
- Structure your writing for busy, distracted professionals
- Stay audience-focused (AI doesn’t know your reader like you do)
- Write persuasively for impact, influence and action
How is the course delivered?
Many training providers treat online workshops as videos for you to passively watch.
Not us. We use a highly interactive online training platform called Kaltura. With live quizzes, polls, hands-on activities and breakout rooms, you will be engaged from beginning to end.
And because we hold the sessions live – in real time – you have the opportunity to ask questions and receive feedback on your writing. Then and there!
Quick-fire FAQs
Who will be the facilitator at our workshop?
At CSA, all our facilitators are subject matter experts in their fields. This means we are highly experienced writers ourselves.
This course is run by either Vikki or Veronica, professional writers who use the tips and techniques they teach every single day. That’s how – and why – they know they work! (When they’re not training, they’re writing: through our sister copywriting agency, Refresh Marketing.)
So who would you rather spend your dollars on? A trainer who simply conveys the information? Or an experienced practitioner who lives and breathes it?
Will this course help me write better with AI tools like ChatGPT?
Yes. While this isn’t a technical ‘how-to’ on AI tools, it will give you the fundamentals – audience focus, clarity, structure – so you can brief AI well, assess outputs critically and edit drafts with confidence.
Learning the craft of business writing means AI becomes a supporting tool – not a shortcut that sacrifices quality.
What is the duration and structure of the workshop?
The workshop is 6 hours all up – split into two parts held on separate days. Both parts run for three hours with two short breaks.
All sessions are fun, interactive and engaging, with plenty of practical learning. We also encourage questions throughout and work hard to get everyone involved.
Do I need to attend both sessions?
Yes. As there is a lot of information to cover, we split the course over two days. This means the content in each part is different.
What will I learn?
You can download our program outline at any time. But here’s a small taste of what we cover in our workshop:
- The four pillars of plain English writing
- 8 golden rules for writing clear sentences
- How to cut the crap from your writing
- Writing emails that will actually get read
Is the training live or self paced?
We facilitate every workshop in real time.
Our goal is to match the face-to-face learning experience as closely as possible and to give our participants plenty of opportunity to ask questions and share their thoughts.
What technology do I need?
All you need is a computer or laptop with a working microphone and webcam.
And because we use a cloud-based training platform, you don’t need to download any software beforehand. Simply log in 10 minutes before the start time (to check your camera and microphone are working) and off we go.
How do I register and pay?
When you click book now, you will be directed to our TryBooking page. There you will be asked to enter your personal information, contact details and credit card number.
Will I receive a credential at the end of this course?
Yes! You will be entitled to a Credly digital badge after you complete this course. After the session, we will send you your digital badge which you can then display on your:
- LinkedIn profile
- Email signature
- Personal website or blog
- Resume
Upcoming sessions – book your spot now
Just $640 plus GST
(Early Bird: $585 plus GST)
These dates don’t work? Here’s our self-paced version.
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