Cheat-sheets

Communication Capability Matrix

Teams thrive on relationships. And nothing builds relationships faster than clear, respectful and impactful communication.

Here are the key communication capabilities your people need at every career stage.

How to Master Meeting Minutes

Meeting minutes aren’t mere transcripts. They’re practical records that transform talk into action. They record the what, who and when of key decisions – so projects keep moving.

Here’s how to distil discussions into concise documents you can circulate confidently.

How to Write Inclusively for Diverse Audiences

We live in a diverse society – which has significant implications for the words we use.

With this cheat-sheet, you will learn how to address and represent all Australians with care, tact and respect. Download it now to ensure your language reflects inclusivity and consideration in every interaction.

12 Ways to Spice up Your Digital Writing

Want to turn up the heat on your writing and keep your readers hooked from start to finish?

This cheat-sheet divulges 12 ways to make your audience stop, take notice… and keep on reading! Keep it handy when it’s time to write your next eDM, social post, blog article or website page – and watch your content burn!

Magic and Tragic Words

When it comes to copy and content writing, the words you choose can dramatically impact the power of your message. Once you learn how to make every word count, you can turn ‘good’ writing into IRRESISTIBLE writing! (See what we did there?) 

This cheat-sheet is sure to get your creative vocabulary juices flowing… while also making sure you steer clear of the non-go words too!

The Ultimate Proofreading Checklist

For busy professionals, one crucial last step – proofreading – is often rushed. Or neglected altogether. 

This handy proofreading checklist will help you catch those pesky typos and errors time and again.  

A Starter Writing Style Guide

Every business needs its own writing style guide to ensure a consistent and credible brand. But perhaps you’re not ready to invest in a tailored one just yet.

The perfect head start for any workplace, this guide will get your people on the same page – on everything from date and time formats to capital letters and punctuation.

Commonly Confused English Words

Affect or effect? Enquiry or inquiry? It’s or its?

Many English words look or sound alike – making them easy to confuse time and again. But with this cheat-sheet by your side, you’ll be writing with precision and accuracy.

Your Bulletproof Guide to Bulleted & Numbered Lists

While there’s no one ‘correct’ way to write lists, consistency must be front of mind. That’s where this cheat-sheet comes in.

It will help you understand when, why, and how to write lists – with essential tips on clarity, capitals, punctuation and everything in between.

Golden Rules for Email Writing

Poor email writing costs your business time, money – and its reputation.

From keeping your message clear to perfecting your tone – these golden rules for email writing will ensure your team is clear, focused and professional every time.

Workplace Plain English Translator

When it comes to writing at work, shorter is sweeter.

This cheat-sheet exposes the time-wasting words and redundant phrases you can leave behind. Learn how to swap sophisticated for simple – and cut out the clutter – with this plain English translator.

7 Business Storytelling Formulas

Want to bring storytelling into your communication toolkit – but don’t
know where to start?

A handful of story beats is all it takes to connect with impact. You don’t need to be a ‘natural storyteller’. Just someone who thinks in arcs, not bullet points.

Pick a formula, add real-world detail, and let the framework do the heavy lifting.

11 Steps to Presentation Success

Delivering an engaging presentation isn’t just about sharing information. It’s about connecting with your audience – to leave a lasting impression.

Use this cheat-sheet to sharpen your presentation skills and keep your audience hooked from start to finish.

Your Guide to Better Networking Conversations

Whether you’re a card-carrying introvert, an emerging leader or just sick of surface-level chit-chat, we’re here to help.

This cheat-sheet will equip you with the tools and tips to show up with more confidence, curiosity and connection.

Press-ready Phrases for Media Success

Lights. Camera. Confidence.

Media interviews don’t have to be nerve-wracking. With the right words, they become powerful opportunities to lead conversations, inspire your audience and make meaningful connections.

Use our quick guide to nail your message, every time.

Choose the RIGHT Chart for Your Data

Do your data visualisations truly persuade and drive the outcomes you want?

With this cheat-sheet, you can turn your facts and figures into clear visual narratives that tell the right stories – and accelerate decisions.