
Business opportunities don’t just appear. They’re created – through intentional, high-level conversations and strong relationships.
Here’s what business development training makes possible in your organisation:
Your people will leave with the confidence and skills to pursue intentional, strategic opportunities – and the know-how to turn conversations into commercial results.

Many leaders who are promoted because of their technical expertise or leadership skills suddenly find themselves responsible for business development. Yet few are given the training, confidence or structure to succeed in this high-stakes space.
This course is designed for senior professionals in business-critical roles where communication directly impacts growth and success. It’s ideal for:

Over two practical and energising days, your leaders and BD specialists will learn how to create opportunities – and make the most of them.
Specifically, they’ll learn how to:

This face-to-face course is delivered over two full days. It will be:
At CSA, all our facilitators are subject matter experts in their fields.
This course is led by Laurie Serafini, a specialist in high-stakes, face-to-face communication. For over 20 years, Laurie has been coaching professionals and business teams across a wide range of industries to pitch with clarity, confidence and impact. His background in media sales, business development and executive training gives him a unique ability to blend commercial know-how with practical communication expertise.
A former AFL player and board director with the Brisbane Lions, Laurie brings a unique blend of commercial insight, leadership experience and performance under pressure.
This two-day comprehensive course is capped at 12 people.
So if you have more people to train than this, please ask us about our special rate for multiple workshops.
Please contact us for a full Program Outline. In the meantime, here’s a taste of some of the topics covered:
We charge a fixed fee for groups of 12 people, not per head. That’s why we always encourage our clients to take advantage of all spots for maximum value.
And remember: all workshops are tailored to your needs at no added cost.
Please contact us for a customised quote for your workplace.
Yes! All your team members will be entitled to a Credly digital badge after they complete this course. At the end of the session, we will send a digital badge to each participant via email. They can then display the badge on their LinkedIn profile and on any other places they wish.
I’ve been running my own business for 20+ ye
Small talk is too often overlooked as a profession
It was 1996, and I was in my final semester of uni
Learn about T-time – our freshly-brewed monthly email! Or jump straight on board!